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Esprit Work-Programme 1998
Technologies for Business Processes

Preparatory, support and transfer activities applicable throughout the programme
Domain-specific R&D tasks and preparatory, support and transfer activities
High-Performance Computing & Networking Open Microprocessor Systems Initiative
Integration in Manufacturing Software Technologies
Long-Term Research
Multimedia Systems Technologies for Components & Subsystems

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Technologies for Business Processes - domain 7

The aim of the Technologies for Business Processes (TBP) domain is to support innovation in the way European enterprises do business in order to compete effectively world-wide.

Successful business innovation is based on the catalysing and enabling combination of information technologies, business processes, and human resources in an appropriate environment.

Business innovation includes the opportunities offered by concepts such as Electronic Commerce and the agile enterprise which will have a major impact on many businesses across Europe.

The TBP domain addresses a broad range of private or public enterprises from all business sectors and of all sizes. Business users will take a leading role. Work consists of pilots of innovation in business, R&D in advanced business innovation tools, technology transfer and dissemination of results.

R&D areas

Business Innovation Tools - area 1

Objectives

Apply, integrate and adapt the next generation of technologies to advanced business systems in support of existing and new industrial concepts, such as electronic commerce and the agile enterprise.

Adopt and use accepted industrial and business standards, developing new standards only when no suitable standard exists.

Involve end-users business to set requirements and demonstrate results. The projects must contribute to the support and transfer activities outlined below.

Research, developments and demonstrations should take place in the distributed, multilingual, multimedia environment of the information society. The multi-cultural dimension in Europe should be used as an advantage.

Tasks build upon technology development in other domains and contribute to the transfer and support activities described below.

7.13Business Innovation Technologies Adapt, integrate and facilitate interoperability of technologies for innovation in business, including electronic commerce. These include e.g. information access and navigation; directory services; payment systems; copyright management systems, security provisions; transaction management including next-generations EDI; advanced document handling; cooperation technologies/workflow/case handling.

Preparatory, support and transfer activities

Innovation in Business Pilots - activity 1

Objectives

Demonstrate effective innovation of business processes in support of existing and new industrial concepts such as electronic commerce, the agile enterprise, and the extended or virtual enterprise, under the leadership and full commitment at CEO level of the end-user business. Pilots must have a European dimension, either through the involvement of businesses from more than one country, or by demonstrating a multinational business operation. Particularly important are international projects contributing to best practice in global business, including support for the G7 project NÂș 10 Global Marketplace for SMEs.

Combine advanced information technologies and their application and use, business methodologies and human resources. Any appropriate business approach may be used, for example business process re-engineering or total quality management.

Make available generic results to aid business innovation throughout Europe, and contribute to the support and transfer activities described below.

Pilots should be multi-language or multi-cultural where appropriate. They exploit established technologies and protocols, wherever possible, and hence focus on demonstration rather than development. However, it is recognised that some limited development may be unavoidable.

7.12Business Innovation Pilots Pilots have the following characteristics:

Business Innovation Support Activities - activity 2

Objectives

Provide support for and the actual transfer of the business innovation experience and knowledge to organisations outside the Programme. The activities must be centred around the state-of-the-art, the Innovation in Business Pilots, the Business Innovation tools and methodologies, and the receiving sectors needs and constraints. Transfer of knowledge from pilots should include user experience.

Set up support structures for the collection, analysis, classification, storage and dissemination of experience and knowledge in the domains of business process engineering, technologies and methodologies and the employment of the human resources. The structures should facilitate links with national and international activities within and outside Europe for the benefit of European industry.

Set up a structure for the monitoring of the pilots with assessment of best practice actually employed.

7.16Business Innovation Transfer Transfer innovation experience and knowledge to business in general as well as in specific sectors, by providing the infrastructure, and management; by identifying, developing and providing services, e.g. proximity consultancy for SMEs; and by providing methods, infrastructure, storage and dissemination channels for the knowledge base for analysing and measuring business innovation. The monitoring and assessment of the pilots are part of the activity.

7.17Electronic Commerce Infrastructure Provide a coherent set of actions by users collaborating with suppliers to advance accessibility, cost-effectiveness, interoperability and take-up of an open and evolvable electronic commerce infrastructure in Europe, based on available and advanced electronic commerce technology/service elements and contributions from pilots and R&D. This involves addressing user requirements, common specifications, quality of service, assessment, etc. in specification work, dissemination and links to related international actions.
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This document is located at /esprit/src/domseven.htm
It was last updated on 25 February 1998, and is maintained by Gerda Colling - gerda.colling@dg3.cec.be