The aim of the Technologies for Business Processes domain is to support the change and transformation of European enterprises to compete effectively world wide. Successful business transformation is based on the acceptance and deployment of best practice in three complementary domains: the catalysing and enabling role of information technologies, business process engineering, and human resources in an appropriate environment.

TBP will take into account all three vectors of change to stimulate the efficient uptake of information technology in European business. The TBP domain addresses transformation and change in a broad range of private or public enterprises from all business sectors and of all sizes. Business users will take a leading role. Work in the domain will consist of three components: pilots of business best practice in user installations, research and development of advanced systems integration tools, metrics and methodologies; and mechanisms for technology transfer and dissemination of results to a broad business community across Europe.

The TBP domain includes the rapidly emerging field of Electronic Commerce, which will have a major impact on many businesses across Europe and lead to further integration of European business. Electronic Commerce encompasses all forms of business engineering based on electronic support for business-to-business or business-to-consumer transactions, including marketing, ordering and payment, information exchange, and co-operative working.