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Questionnaire

Research Infrastructures: User group questionnaire

One of the aims of the European Community Research Infrastructures Action is to provide scientists from anywhere within the Community with easy access to Europe's major research infrastructures. The Action is implemented through grant agreements between the European Commission and major European research infrastructures. These grant agreements serve to support, among others, the mobility costs of visiting scientists and their costs of using the infrastructure.

To enable the Commission to evaluate the Research Infrastructures Action, to monitor the individual grant agreements, and to improve the services provided to the scientific community, each Group Leader of a user-project supported under an EC Research Infrastructure grant agreement is requested to complete the present "User Group Questionnaire". The questionnaire must be submitted once by each user group as soon as the experiments on the infrastructure come to end.

All replies will be treated in strictest confidence. The information given will only be used for monitoring and assessment purposes.

USER GROUP QUESTIONNAIRE
1 Number of the EC Grant Agreement that financed the user group's access to the research infrastructure
2 User Project Acronym note 1
3 Person filling in the questionnaire
(normally the User Group Leader)
Family name
First name(s)
4 Where did you first find out about the possibilities of access supported through the EC grant agreement?








5 Without the support of this EC grant agreement would you still have been able to carry out your work at this research infrastructure?

If no, please indicate the reason (you may indicate more than one choice)




Other (please specify)
6 assess the services provided by the grant agreement with respect to the following points rating them on a scale from 'very poor' to 'very good'.

(Please provide at least 4 ratings. Leave blank when the point is not applicable)
Publicity, made by the infrastructure, concerning the access financed by the EC
Practical information provided on how to apply for access
Advice to use the most appropriate installation or infrastructure note 2
Information provided, once your project was accepted, on how to use the facility
Scientific support to set up your experiments and interpret the results
Technical support to make best use of the installation(s)
Logistic support at the facility (office space, computing, libraries, accommodation)
Administrative support (including the reimbursement of travel & subsistence expenses)
The intellectual environment
Overall appreciation of the services provided (mandatory)
Please indicate any comments you would like to make on the services provided
(here you can also differentiate your appreciation with respect to the different installations or infrastructures note 2)
7 Please indicate any further comments or suggestions you would like to make concerning your access to the infrastructure

1 Please indicate the acronym of the user's project you are involved in (as assigned by your host infrastructure)
2 In case the infrastructure is made up of more than one installation or the grant agreement includes more than one infrastructure

Last updated on: 2012-12-04