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FAQs

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If you do not find the answer to your question below, please contact the ICT Results helpdesk.

General Questions


  What do you mean by a 'result'
  How does ICT Results differ from other EU news services?
  When is the helpdesk available and what can it be used for?
  Is it possible to write for ICT Results?
  How does IST relate to ICT?
  What is the Press Desk?


What do you mean by a 'result'

A result from an ICT research project is an output that is exploitable in one or more ways:

A scientific advance resulting from research which can:

  • create greater understanding of the issues in an area of widespread scientific interest
  • lead to technology improvements
A technological advance which can:
  • lead to new commercial products or services
  • lead to new business practices

A process improvement which can lead to:

  • lower production costs
  • lower design costs
  • faster times to market
  • new products
  • higher specification products

A technical advance which contributes to:

  • new regulatory environments
  • simpler regulatory environments
  • new or improved standards, norms and guidelines
  • national or international policy developments

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How does ICT Results differ from other EU news services?

ICT Results focuses on EU-funded research in information and communications technologies (ICT). As a service of the European Commission’s Information Society and Media Directorate-General, rather than a short-term dissemination project, we are able to establish direct contacts with ICT projects and their Commission project officers in order to get early access to results information.

ICT Results is an editorial service rather than a database of research result entries. For information on our editorial strategy see What is ICT Results? ICT Results’ articles are written by a team of qualified journalists.


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When is the helpdesk available and what can it be used for?

The helpdesk is based in Luxembourg and is open from 09:00 - 12:00 and from 13:00 to 17:00 workdays. Tel: +352 428001 or send an e-mail.

You can contact the helpdesk to:

  • get marketing material to publicise ICT Results at your events
  • get help with technical problems with the website
  • ask questions which are not covered in these FAQs
  • provide information on results for an ICT project you are involved in
  • provide feedback on the service
  • get help contacting a project if they do not respond to your follow-up of a news item
  • in fact, discover anything related to the service!

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Is it possible to write for ICT Results?

ICT Results is always looking for talented writers. Accredited writers with a proven track record in writing about information and communication technologies can submit their CVs to the editor for consideration.


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How does IST relate to ICT?

IST stands for Information Society Technologies, the title of a major research programme within a wider portfolio of actions funded by the European Commission to promote the Information Society. The IST area addresses the convergence of information, communications and computing so includes the technologies we usually refer to as ICT or IT and in particular their applications for business, industry, public services and in the home. Some of the technologies include for example:

  • software/ middleware/ distributed systems
  • trust and security
  • internet protocol (IP)
  • network management 
  • content authoring tools 
  • mobile and wireless communications 
  • microelectronics, optoelectronics, nanotechnology 
  • visualisation, virtual environments and image processing 
  • knowledge and information management 
  • bioinformatics/ neuroinformatics 
  • language and speech technologies

For a comprehensive list of the technologies and market application areas covered in IST Results see What is IST Results?


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What is the Press Desk?

The Press Desk provides a number of facilities to help journalists, media researchers and editors use the ICT Results service and identify leads for stories to go in their own publications.

Each month we publish feature articles related to market, technology or topical themes, usually in conjunction with a major event in that area.

The Editorial calendar provides details of past and future themes. If you have a suggestion for an editorial theme, or would like to submit news for a forthcoming theme, please contact the editor.

The Press Desk provides links to information on Republication of ICT Results content. Our content can be republished free of charge provided the source is acknowledged.

For press and media users interested in Syndication, the Press Desk provides information on our RSS syndication service – a facility to feed ICT Results news to your desktop on a daily basis.

The ICT Results Press pack provides background information on the service.
Testimonials from projects that have been featured on ICT Result and others who have had experience with the service are also available via the Press Desk.


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