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ICT For Citizens and Businesses

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Find the most recent information on EU Funding activities in the field of Information and Communication Technologies (ICT) by visiting our ICT in FP7 website , which covers ICT in the 7 th Framework Programme (FP7) 2007 - 2013.

Mission Statement

Our main objective is to enable all citizens and businesses in Europe to enjoy the full benefits of information society, economic growth and social cohesion, through innovative systems and services in areas of public interest (public administrations and health). The approach and expected results will facilitate full inclusion and participation in economy and society (from access to jobs, to democratic decision-making, to well-being), as well as to information society through initiatives on e-inclusion and e-accessibility. Activities will address research in the context of FP7 , policy as part of i2010, and deployment/good practice support as part of the ICT Policy Support Programme, currently with the support of eTEN.

ICT for Health

Mission of the ICT for Health unit is to contribute to better health status and well-being of all European citizens, to bring economic and productivity benefits to the health systems of all Member States, and to stimulate growth and competitiveness of the eHealth industry in Europe.

The driving vision of the Unit is the concept of an ICT -enabled citizen-centred health delivery system, with special emphasis on prevention and personalisation.

The three lines of action are:

  • Support to implementation of proven eHealth solutions by following the adopted eHealth Communication and Action plan COMM (2004) 356. Particular attention is paid to the interoperability of eHealth systems, support to Europe-wide eHealth services, and the promotion and dissemination of best practices;
  • Mid-term research and development goals target advanced eHealth solutions for patients and health professionals that improve quality of care, and, in particular, increase patient autonomy, mobility and safety. Focus is on wearable personal health systems and medical decision making;
  • Longer term research objectives include new interdisciplinary topics that can accelerate health knowledge discoveries, bring new benefits to healthcare and promote synergy among related sciences and technologies. Topics considered are biomedical informatics, and modelling and simulation methods and tools for a virtual physiological human.


Our mission is to realise the benefits of modern and innovative public administrations through research, policy and good practice exchange in eGovernment.

The eGovernment unit seeks to deliver to citizens, businesses and administrations more efficient, higher quality administrative services for all, accountability and fighting against corruption in public administrations, and better decision-making and participation in democracy on the basis of eGovernment research (ie ICT with organisational change and new skills in public administrations).

We combine research with policy and good practice exchange, such that they reinforce each other: driving research from policy needs, anticipating policy by research projects, exploiting research through good practice, and learning from the reality of good practice.


To contribute to the inclusion in the information society of all Europeans by stimulating European R&D and policy efforts in the area of eInclusion, in particular for persons with disabilities and older people, as well as other groups at risk of exclusion due to low levels of education, low digital skills, unemployment and racial issues, geographical circumstances or technical barriers for accessing products and services.

This is to be achieved by promoting eInclusion as a core horizontal building block in the establishment of the Information Society, complemented by supportive socio-economic, regulatory, educational, ethical, policy making and standardisation measures and activities, conducted in co-operation with other Commission services.

The policy for eInclusion is based on statements of equal rights for all Europeans to participate fully and without discrimination in the information and knowledge society, and is a key component in eEurope and i2010.


To accelerate and encourage the deployment of interoperable, borderless, inclusive, trusted electronic services in the public interest, eTEN supports two phases of eService implementation in the form of "market validation" and "initial deployment" projects in the thematic areas of eGovernment, eHealth, eInclusion, eLearning, Trusted and Secure eServices and eServices for SMEs .

eTEN is aligned with the goals of the eEurope Action Plan. The Programme is a component of the Trans-European networks policy of the EU that aims at economical, social and territorial cohesion, and a reduction of disparities between levels of development of various regions. From 2007 onwards, activities aiming at the deployment of services will form part of the ICT Policy Support Programme in the CIP (Competitiveness and Innovation Framework Programme) framework.

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