Opis projektu Content analytics and language technologies Pokaż cel projektu Ukryj cel projektu The overall goals of the SENSEI project are twofold. First, SENSEI will develop summarization/analytics technology to help users make sense of human conversation streams from diverse media channels. Second, SENSEI will design and evaluate its summarization technology in ecological environments, aiming to improve task performance and productivity of end-users.Conversational interaction is the most natural and persistent paradigm for business relations with end-customers or users. In contact centres millions of customer spoken conversations are handled daily. On social media platforms hundreds of millions of blog posts are delivered through generalist or proprietary platforms. In both cases, conversations have little impact on the intended target "listeners" due to the volume, velocity and diversity (media, style, social context) of the document streams (spoken conversations and blog posts). Most language analytics technology is limited in that it performs keyword search, which does not provide automatic descriptions of what happened, who said what, which opinions are held on what subject, in a coherent, readable and executable form. In the SENSEI project we plan to go beyond keyword search and sentence based analysis of conversations. We will design and adapt lightweight and large coverage linguistic models of semantic and discourse resources to learn a layered model of conversations. SENSEI will address the issue of multidimensional textual, spoken and metadata descriptors in terms of semantic, para-semantic and discourse structures. The combination of supervised and unsupervised learning techniques will support the scaling and adaptation of such computational models to the diversity of the conversation data. Automated generation of readable analytics documents (summaries) will support end-users in the context of large data analysis tasks. Summarization technology developed in SENSEI will be evaluated with respect to user's productivity in the context of ecological scenarios, specifically, call centre and social media conversation analysis. Dziedzina nauki natural sciencescomputer and information sciencesdata sciencenatural sciencescomputer and information sciencesartificial intelligencemachine learningunsupervised learningsocial scienceseconomics and businesseconomicsproduction economicsproductivity Program(-y) FP7-ICT - Specific Programme "Cooperation": Information and communication technologies Temat(-y) ICT-2013.4.1 - Content analytics and language technologies Zaproszenie do składania wniosków FP7-ICT-2013-10 Zobacz inne projekty w ramach tego zaproszenia System finansowania CP - Collaborative project (generic) Koordynator UNIVERSITA DEGLI STUDI DI TRENTO Wkład UE € 653 086,00 Adres VIA CALEPINA 14 38122 Trento Włochy Zobacz na mapie Region Nord-Est Provincia Autonoma di Trento Trento Rodzaj działalności Higher or Secondary Education Establishments Kontakt administracyjny Giuseppe Riccardi (Prof.) Linki Kontakt z organizacją Opens in new window Strona internetowa Opens in new window Koszt całkowity Brak danych Uczestnicy (5) Sortuj alfabetycznie Sortuj według wkładu UE Rozwiń wszystko Zwiń wszystko WEBSAYS SL Hiszpania Wkład UE € 279 504,00 Adres Calle Napoles, Planta 7, Puerta 4 294 08025 BARCELONA Zobacz na mapie Region Este Cataluña Barcelona Rodzaj działalności Private for-profit entities (excluding Higher or Secondary Education Establishments) Kontakt administracyjny Hugo Zaragoza (Dr.) Linki Kontakt z organizacją Opens in new window Koszt całkowity Brak danych UNIVERSITE D'AIX MARSEILLE Francja Wkład UE € 481 000,00 Adres BOULEVARD CHARLES LIVON 58 LE PHARO 13284 Marseille Zobacz na mapie Region Provence-Alpes-Côte d’Azur Provence-Alpes-Côte d’Azur Bouches-du-Rhône Rodzaj działalności Higher or Secondary Education Establishments Kontakt administracyjny Céline Damon (Ms.) Linki Kontakt z organizacją Opens in new window Koszt całkowity Brak danych IN & OUT SPA CON SOCIO UNICO Włochy Wkład UE € 275 424,00 Adres VIA DI PRISCILLA 101 00199 ROMA Zobacz na mapie Rodzaj działalności Private for-profit entities (excluding Higher or Secondary Education Establishments) Kontakt administracyjny Rosellina Panebianco (Dr.) Linki Kontakt z organizacją Opens in new window Koszt całkowity Brak danych UNIVERSITY OF ESSEX Zjednoczone Królestwo Wkład UE € 414 520,00 Adres WIVENHOE PARK CO4 3SQ Colchester Zobacz na mapie Region East of England Essex Essex Haven Gateway Rodzaj działalności Higher or Secondary Education Establishments Kontakt administracyjny Shereen Anderson (Ms.) Linki Kontakt z organizacją Opens in new window Strona internetowa Opens in new window Koszt całkowity Brak danych THE UNIVERSITY OF SHEFFIELD Zjednoczone Królestwo Wkład UE € 546 466,00 Adres FIRTH COURT WESTERN BANK S10 2TN Sheffield Zobacz na mapie Region Yorkshire and the Humber South Yorkshire Sheffield Rodzaj działalności Higher or Secondary Education Establishments Kontakt administracyjny Joanne Watson (Ms.) Linki Kontakt z organizacją Opens in new window Strona internetowa Opens in new window Koszt całkowity Brak danych