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Content archived on 2019-03-15

Integrated Tour Operating Digital Network Service

Objective

The purpose of the project is to demonstrate advanced technical facilities by the production and use of electronic catalogues composed by Tour Operators and disseminated to travel agents through the emerging ISDN network
These catalogues will replace or complement current paper catalogues and will contain product descriptions, rates and photographs of tourist spots, hotels, various available services or activities and means of transport
A system has been developed for the production of an electronic catalogue of tour operator products and its distribution, via an integrated services digital network (ISDN), to travel agents as a sales support tool. This has required the development of workstations for tour operators to compose and maintain their catalogues, workstations for travel agents to consult and show their clients, and hardware and software as necessary for the implementation of the system on a sufficient scale.
The EUROTOP system has been piloted by 2 major tour operators and 10 travel agents offices in each of France, Federal Republic of Germany and the United Kingdom.
The ITDNS project provides a communication tool between Tour Operators and their distributors. It will also offer training facilities for travel agencies' staff
The data will include digitised colour images linked to recorded voice commentaries. They will be directly captured, digitised and recorded locally on a microcomputer and downloaded to the ITDNS central database.
To achieve effective interoperability throughout Europe, international accepted standards such as EDIFACT for data structuring, STUTEL for file transfer, and ADCT/ISO for image coding and storage will be employed.
Due to the current limited availability of ISDN services the pilot implemention of the system will cover France Germany and the United Kingdom. The service will involve 6 Tour Operators and 60 distributors with a representative cover throughout the three Member States.

Topic(s)

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Call for proposal

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Funding Scheme

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Coordinator

GSI - TRAVEL AND TRANSPORTATION
EU contribution
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Address
25 boulevard de l'Amiral-Bruix
75116 PARIS
France

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Total cost
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Participants (3)