REsponding to All Citizens needing Help

Project Information

REACH112

Grant agreement ID: 238940

Project closed

Start date 1 July 2009

End date 30 June 2012

Funded under

• Competitiveness and innovation framework programme (CIP)(2007-2013)

Total cost € 8 800 011,00

EU contribution € 4 400 000,00

Coordinated by

INTELLIGENCE FOR ENVIRONMENT AND SECURITY SRL IES SOLUTIONS SRL
Italy

Project description

Emergency Services Accessible to All -Total conversation

REACH112 will implement an accessible alternative to traditional voice telephony that will be suitable for all. While people with disabilities find it hard to communicate with the existing solutions, REACH112 will provide modes of communication so that they will find a way to communicate in each situation, may it be with a live real-time text conversation, with sign language, with lip reading, with voice or with any simultaneous combination of these modes described by the concept of Total Conversation. The service will be of benefit for all.
Meanwhile, there is an urgent need to improve access to emergency services for people with disabilities in the EU. REACH112 will implement a 12-month pilot in Sweden, UK, The Netherlands, France and Spain allowing disabled users to communicate at a distance with each other and directly with the emergency services. IP devices will be provided in the homes, workplaces and on the move, connecting the users simultaneously in video, voice and text. Users will be able to connect between countries and different service providers, on mobile and fixed IP networks. They will also connect through a third-party service (relay) with voice telephone users. The service will be integrated with existing telecommunication platforms and emergency service frameworks. Additionally, a protocol for the exchange of information between emergency services will be made available so that relevant data can be transferred to the most appropriate emergency service.
REACH112 will therefore become a blueprint for the extension of IP-based communications, Total Conversation and emergency services in the EU. It will guide the improvements of communication between all citizens - in particular those with disabilities - as well as the accessibility and call handling of all EU emergency services.

Programme(s)

• CIP - Competitiveness and innovation framework programme (CIP)(2007-2013)

Topic(s)

• CIP-ICT-PSP.2008.1.3 - Emergency Services Accessible to All -Total conversation

Call for proposal

CIP-ICT-PSP-2008-2
See other projects for this call

Funding Scheme

PB - Pilot Type B

Coordinator

INTELLIGENCE FOR ENVIRONMENT AND SECURITY SRL IES SOLUTIONS SRL

• EU contribution: € 346 654,00
• Address: VIA MONTE SENARIO 98 ; 00141 Roma ; Italy
• Region: Centro (IT) › Lazio › Roma
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: UBERTO DELPRATO (Dr.)
• Total cost: No data

Participants (22)

EUROPEAN EMERGENCY NUMBER ASSOCIATION ASBL

Belgium

• EU contribution: € 129 764,00
• Address: AVENUE DE LA TOISON D'OR 79 ; 1060 Bruxelles / Brussel
• Region: Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest › Région de Bruxelles-Capitale/ Brussels Hoofdstedelijk Gewest › Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
• Activity type: Other
• Administrative Contact: Olivier Paul-Morandini (Mr.)
• Total cost: No data

SERVICIOS DE TELEMARKETING S.A.

Spain

• EU contribution: € 95 202,00
• Address: Rufino Gonzalez ; 28037 Madrid
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Mario Medina Sánchez (Mr.)
• Total cost: No data

VODAFONE ESPANA SA

Participation ended

Spain

• EU contribution: € 21 563,00
• Address: AVENIDA DE AMERICA 115 ; 28042 Madrid
• Region: Comunidad de Madrid › Comunidad de Madrid › Madrid
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Jose Manuel Azorin (Mr.)
• Total cost: No data

ATOS IT SOLUTIONS AND SERVICES IBERIA SL

Spain

• EU contribution: € 350 081,00
• Address: RONDA DE EUROPA 5 ; 28760 Tres Cantos Madrid
• Region: Comunidad de Madrid › Comunidad de Madrid › Madrid
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Cristina Suarez Antona (Ms.)
• Total cost: No data

SIEMENS SA

Participation ended

Spain

• EU contribution: € 90 270,00
• Address: CALLE RONDA DE EUROPA 5 ; 28760 Tres Cantos
• Region: Comunidad de Madrid › Comunidad de Madrid › Madrid
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Beatriz Antúnez (Ms.)
• Total cost: No data

AXENCIA GALEGA DE EMERXENCIAS XUNTA DE GALICIA

Spain

• EU contribution: € 130 967,00
• Address: Raixera ; 15781 SANTIAGO DE COMPOSTELA
• Activity type: Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
• Administrative Contact: Alejandro Suarez Rodriguez (Mr.)
• Total cost: No data

NOKIA OYJ

Finland

• EU contribution: € 115 337,00
• Address: KARAPORTTI 3 ; 02610 Espoo
• Region: Manner-Suomi › Helsinki-Uusimaa › Helsinki-Uusimaa
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Teuvo Järvelä (Mr.)
• Total cost: No data

INTERACTIVITE VIDEO ET SYSTEMES

France

• EU contribution: € 170 820,00
• Address: AVENUE LA BRUYERE 32 bis ; 38100 GRENOBLE
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Amandine Callari (Ms.)
• Total cost: No data

ORANGE SA

France

• EU contribution: € 445 784,00
• Address: 111 QUAI DU PRESIDENT ROOSEVELT ; 92130 Issy Les Moulineaux
• Region: Ile-de-France › Ile-de-France › Hauts-de-Seine
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Sophie MARTIN (Ms.)
• Total cost: No data

WebSourd

France

• EU contribution: € 189 084,00
• Address: route d Espagne ; 31100 Toulouse
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: François Goudenove (Mr.)
• Total cost: No data

CENTRE HOSPITALIER UNIVERSITAIRE DE GRENOBLE

France

• EU contribution: € 114 734,00
• Address: BOULEVARD DE LA CHANTOURNE ; 38700 La Tronche
• Region: Auvergne-Rhône-Alpes › Rhône-Alpes › Isère
• Activity type: Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
• Administrative Contact: Benoît MONGOURDIN (Dr.)
• Total cost: No data

INFORMATION SOCIETY OPEN TO IMPAIRMENTS E-ISOTIS

Participation ended

Greece

• EU contribution: € 13 488,00
• Address: Klitaimnistras 40 ; 13122 N LIOSIA, ATHENS
• Activity type: Other
• Administrative Contact: Panos Papoutsis (Mr.)
• Total cost: No data

MINISTERIE VAN BINNENLANDSE ZAKEN EN KONINKRIJKSRELATIES

Netherlands

• EU contribution: € 84 812,00
• Address: Turfmarkt 147 ; 2511 DP The Hague
• Region: West-Nederland › Zuid-Holland › Agglomeratie ’s-Gravenhage
• Activity type: Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
• Administrative Contact: Chris van Hunnik (Mr.)
• Total cost: No data

AnnieS B.V.

Netherlands

• EU contribution: € 66 882,00
• Address: Hoofdstraat ; 9968AD Pieterburen
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Remko Boschker (Mr.)
• Total cost: No data

4C Telecom B.V.

Netherlands

• EU contribution: € 124 772,00
• Address: Hoofdstraat ; 9968AD Pieterburen
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Remko Boschker (Mr.)
• Total cost: No data

OMNITOR AB

Sweden

• EU contribution: € 487 056,00
• Address: Hammarby Alle 93 ; 120 63 Stockholm
• Region: Östra Sverige › Stockholm › Stockholms län
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Gunnar Hellstrom (Mr.)
• Total cost: No data

SOS ALARM SVERIGE AKTIEBOLAG

Sweden

• EU contribution: € 118 517,00
• Address: HUMLEGAARDSGATAN ; 114 46 STOCKHOLM
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: Bertil Albertson (Mr.)
• Total cost: No data

AVON FIRE AND RESCUE SERVICE

United Kingdom

• EU contribution: € 140 715,00
• Address: Temple Back ; BS1 6EU BRISTOL
• Activity type: Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
• Administrative Contact: David Salmon (Mr.)
• Total cost: No data

AuPix Ltd

United Kingdom

• EU contribution: € 392 429,00
• Address: FRIARY, Temple Quay ; BS1 6EA BRISTOL
• Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Administrative Contact: John Martin (Mr.)
• Total cost: No data

UNIVERSITY OF BRISTOL

United Kingdom

• EU contribution: € 442 681,00
• Address: BEACON HOUSE QUEENS ROAD ; BS8 1QU Bristol
• Region: South West (England) › Gloucestershire, Wiltshire and Bristol/Bath area › Bristol, City of
• Activity type: Higher or Secondary Education Establishments
• Administrative Contact: James Kyle (Prof.)
• Total cost: No data

Avon and Somerset Police Authority

United Kingdom

• EU contribution: € 133 768,00
• Address: Valley Road ; BS20 8JJ Bristol
• Activity type: Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
• Administrative Contact: Martin Hull (Mr.)
• Total cost: No data

THE ROYAL NATIONAL INSTITUTE FOR DEAF PEOPLE LBG

United Kingdom

• EU contribution: € 194 620,00
• Address: FEATHERSTONE STREET ; EC1Y 8SL LONDON
• Activity type: Research Organisations
• Administrative Contact: Guido Gybels (Mr.)
• Total cost: No data