Objectif CitizenLab is a cloud-based Software as a Service platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens by matching the right urban challenges with the right citizens based on their expertise and/or interests. By automatically analysing citizens’ feedback and opinions, the platform helps cities tap into the collective intelligence of citizens, whilst enabling them to reach out to more citizens and saving them resources.Whilst the facilitation of digital interactions between governments and citizens has been identified as a clear priority at the highest level, today there are very limited digital means to do so, in an easy accessible way. This is reflected in the fact that today, over 78% of citizens reports that current communication channels used by government deemed are deemed unfitConsequently, 83% of citizens amongst millennials feeling that municipal governments are not responsive to their citizens' needs, as they cannot easily reach them effectively. City governments are on a tight budget, and need ready-to-use and customizable solutions to bridge this communication gap with their citizens. CitizenLab enables its government to reach out to more and younger citizens, faster, with minimal efforts and at low ‘cost per engaged citizen’.The platform is currently live, and counts customers across 3 countries (Belgium, the Netherlands and Kuala Lumpur in Malaysia), reaching TRL 7.CitizenLab relates the topic “ODI Scheme” offering its disruptive solution to governmental authorities. The preliminary pilots conducted with its current customers demonstrate that CitizenLab will impact European and global public authorities and citizens alike, as significant demonstrated traction in only 1 year of operations with 15 deployments in 3 countries, and with high international growth potential as demonstrated by the interest from cities from all across the world. Champ scientifique natural sciencescomputer and information sciencessoftwaresocial sciencespolitical sciencesgovernment systemsdemocracysocial scienceseconomics and businessbusiness and managementbusiness models Programme(s) H2020-EU.2.1.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT) Main Programme H2020-EU.2.3.1. - Mainstreaming SME support, especially through a dedicated instrument Thème(s) SMEInst-01-2016-2017 - Open Disruptive Innovation Scheme Appel à propositions H2020-SMEInst-2016-2017 Voir d’autres projets de cet appel Sous appel H2020-SMEINST-1-2016-2017 Régime de financement SME-1 - SME instrument phase 1 Coordinateur CITIZENLAB Contribution nette de l'UE € 50 000,00 Adresse PACHECOLAAN 34 1000 BRUSSEL Belgique Voir sur la carte PME L’entreprise s’est définie comme une PME (petite et moyenne entreprise) au moment de la signature de la convention de subvention. Oui Région Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest Région de Bruxelles-Capitale/ Brussels Hoofdstedelijk Gewest Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad Type d’activité Private for-profit entities (excluding Higher or Secondary Education Establishments) Liens Contacter l’organisation Opens in new window Participation aux programmes de R&I de l'UE Opens in new window Réseau de collaboration HORIZON Opens in new window Coût total € 71 429,00