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CitizenLab

Objectif

CitizenLab is a cloud-based Software as a Service platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens by matching the right urban challenges with the right citizens based on their expertise and/or interests. By automatically analysing citizens’ feedback and opinions, the platform helps cities tap into the collective intelligence of citizens, whilst enabling them to reach out to more citizens and saving them resources.
Whilst the facilitation of digital interactions between governments and citizens has been identified as a clear priority at the highest level, today there are very limited digital means to do so, in an easy accessible way. This is reflected in the fact that today, over 78% of citizens reports that current communication channels used by government deemed are deemed unfit
Consequently, 83% of citizens amongst millennials feeling that municipal governments are not responsive to their citizens' needs, as they cannot easily reach them effectively. City governments are on a tight budget, and need ready-to-use and customizable solutions to bridge this communication gap with their citizens. CitizenLab enables its government to reach out to more and younger citizens, faster, with minimal efforts and at low ‘cost per engaged citizen’.
The platform is currently live, and counts customers across 3 countries (Belgium, the Netherlands and Kuala Lumpur in Malaysia), reaching TRL 7.
CitizenLab relates the topic “ODI Scheme” offering its disruptive solution to governmental authorities. The preliminary pilots conducted with its current customers demonstrate that CitizenLab will impact European and global public authorities and citizens alike, as significant demonstrated traction in only 1 year of operations with 15 deployments in 3 countries, and with high international growth potential as demonstrated by the interest from cities from all across the world.

Appel à propositions

H2020-SMEInst-2016-2017

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Sous appel

H2020-SMEINST-1-2016-2017

Régime de financement

SME-1 - SME instrument phase 1

Coordinateur

CITIZENLAB
Contribution nette de l'UE
€ 50 000,00
Adresse
PACHECOLAAN 34
1000 BRUSSEL
Belgique

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PME

L’entreprise s’est définie comme une PME (petite et moyenne entreprise) au moment de la signature de la convention de subvention.

Oui
Région
Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest Région de Bruxelles-Capitale/ Brussels Hoofdstedelijk Gewest Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
Type d’activité
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Liens
Coût total
€ 71 429,00