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Test process improvement: library of reusable test cases centralized test documentation management, metrics

Cel

Testing is often the most labour intensive, time consuming and costly phase in the software project life-cycle. It's not unusual to spend 40% of the total project effort on testing. In order to gain cost reduction, greater quality (product, service) and better customer satisfaction the PIE aims to achieve the improvement of testing process by implementing:

a) the automatic recording of test cases and automatic re-execution
b) an electronic test documentation management system, based on a centralised repository of all the test data (Product specification, test plan, test cases, errors, costs etc.)

The review of metrics and measurements according to product evaluation model defined in ISO/IEC 9126 and related guides will be implemented

THE EXPERIMENT

To achieve the objectives of the PIE the following improvement step will be realised:

1.Testing environment improvement ( technique, HW and SW): An appropriate set of tools (commercially available) will be identified including the related testing techniques and experimented on two baseline projects
2.Documentation Management System improvement: a new set of test data, test documentation structure and related management system will be defined and experimented on the baseline projects.
3.Test execution improvement: a set of test cases will be identified as "re-executable test cases", automatically recorded and re-executed both in interactive and unattended mode. Libraries of re-executable test cases will be realised within the baseline projects
4.Metric improvement: the current quality model will be reviewed in the frame of standard ISO/IEC 9126.A set of indicators concerning the process and product quality profile will be adopted
5.Quality system and organisation improvement: a final evaluation of PIE results will be executed, a final assessment based on standard SPICE will be carried out and quality system reviewed

The baseline projects are two typical software development projects concerning products of the Financial area (Cash Flow Analysis) and Logistic area (Purchasing/Billing) IBM SEMEA Sud employs 118 people , 54 of them are involved in application software development.

EXPECTED IMPACT AND EXPERIENCE

The following specific benefits are expected:

- Cycle time reduction of tests execution and test data record management
- Productivity improvement specially in regression test
- Product quality improvement both in defect delivered with product and early life defects (objects missing, wrong packaging)
- Service quality improvement in term of efforts and time for problem fixing-resolution
- Paper reduction
- Improvement of test process control
- Improvement of customer satisfaction
- Improvement of skills

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