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Methodology and Tools for World-best Introduction of Innovative Market Mediation System and Services in Traditional SMEs

Objectif

The project's objective is to develop and verify an innovative and practicable methodology and set of tools to analyse the company's requirements, to specify, design, select and implement adequate ICT solutions for mediation systems based on custom made internet systems for new types of trade and creating new types of services in traditional SMEs.
The new methodology will bring benefits to end-users (SMEs) by savings in efforts/costs for the introduction of new mediation systems by a minimum of 40% and a reduction of risks by a minimum of 80%. This will require considerable R&D activities related to efficient modelling of business processes, methods for assessment of the needs of different customer classes, identification of new services and development of building block library covering at least 50-70% of the needs of SMEs. To ensure that the developed methods and tools achieve the specified objectives the methodology will be tested at 4 SMEs from 3 different countries and 3 different industrial sectors.

Work description:
The methodology and tools to be developed will cover several life cycle phases of the introduction of new mediation systems and services, starting from the analysis of the needs of the SMEs and their customers, specification of the requirements on the new mediation systems and design of the new services, including the design of the corresponding workplaces and definition of the appropriate working methods and organisation, up to the implementation phases.
The new methodology has to fulfil high requirements w.r.t. to efficiency, learnability, traceability, applicabality in different industrial sectors and European regions.
The project will require considerable R&D activities related to the efficient modelling of business processes to be integrated, methods for the assessment of the needs of different customer classes and the identification of new services, development of building block library covering at least 50-70% of the needs of traditional SMEs in different countries and sectors etc. Therefore, the project includes 4 R&D partners with long-term experience in these research fields. In order to minimise the risks of achieving these ambitious objectives, the development of the methods and tools will be based on the enhancement of existing methods & tools. To ensure that the methods and tools to be developed are achieving the specified objectives of the methodology will be tested within the four SMEs from three different countries and three different industrial sectors. This will include prototyping and testing of the new mediation systems and services within the real working environment at these pilot SMEs, serving as show cases of the world's best approaches for introduction of innovative mediation systems in traditional SMEs. This will enable an efficient dissemination of the project results.

Champ scientifique

Programme(s)

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Data not available

Régime de financement

CSC - Cost-sharing contracts

Coordinateur

INESC PORTO- INSTITUTO DE ENGENHARIA DE SISTEMAS E COMPUTADORES DO PORTO
Contribution de l’UE
Aucune donnée
Adresse
CAMPUS DA FEUP, RUA DR. ROBERTO FRIAS 378
PORTO
Portugal

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Dernière mise à jour: 13 Juin 2005

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Permalink: https://cordis.europa.eu/project/id/IST-1999-11570/fr

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