Collaborative Process Automation Support using Service Level Agreements and Intelligent dynamic Agents in SME clusters

Información del proyecto

PANDA

Identificador del acuerdo de subvención: 027169

Fecha de inicio 1 Enero 2006

Fecha de finalización 30 Junio 2008

Financiado con arreglo a

• Information Society Technologies: thematic priority under the specific programme "Integrating and strengthening the European research area" (2002-2006).

Coste total € 3 078 514,00

Aportación de la UE € 1 744 469,00

Coordinado por

INTERNATIONAL ENVIRONMENT AND QUALITY SERVICES NORTH GREECE LTD
Greece

Objetivo

PANDA aims to speed up the integration process in the European ERP/CRM industry, by developing an advanced set of conceptual components and e-services dedicated to:
(i) address current inefficiencies in the ERP/CRM value chain (ERP/CRM vendors, national representatives, consultants / dealers and end customers),
(ii) facilitate efficient value chain operations and
(iii) broaden opportunities for international e-collaborations (European clusters in ERP/CRM industry). PANDA's outcome will be an advanced B2B web-platform dedicated on serving the international value chain operations of the European ERP/CRM industry.

To do so, PANDA will introduce the powerful notion of Request-Based Virtual Organisations (RBVOs) driven by the use of an innovative generation of sector specific Service Level Agreements (SLAs). RBVOs (flexible clusters reflecting the international ERP/CRM value chain) and SLAs (the regulating framework, among value chain members, for RBVOs operations) will be served by a community of Intelligent Agents (Multi-Agent System) that will be developed to orchestrate and automate SLAs empowerment and RBVO operations in a predefined, standardized and automatically generated manner. PANDA's components will be developed and integrated in a prototype web-platform. Prototype testing and validation will take advantage of PANDA's two large international `informal' clusters currently involving 2 ERP/CRM vendors, 200 ERP/CRM national reps and dealers, 50 IT consultants and 40.000 end customers in 7 European countries.

The prototype's assessment will follow, based on a set of business, technological and operational metrics, while in parallel the deployment of a variety of dissemination and exploitation actions will target to spread knowledge on PANDA's activities and results through out the European ERP/CRM industry. PANDA tasks will be fulfilled in 30 months by a multidisciplinary consortium consisted of 12 key European academic and industrial partners from 9 countries.

Ámbito científico

• natural sciences › computer and information sciences › artificial intelligence
• social sciences › sociology › industrial relations › automation

Programa(s)

• FP6-IST - Information Society Technologies: thematic priority under the specific programme "Integrating and strengthening the European research area" (2002-2006).

Tema(s)

• IST-2004-2.4.13 - Strengthening the Integration of the ICT research effort in an Enlarged Europe

Convocatoria de propuestas

Data not available

Régimen de financiación

STREP - Specific Targeted Research Project

Coordinador

INTERNATIONAL ENVIRONMENT AND QUALITY SERVICES NORTH GREECE LTD

• Aportación de la UE: Sin datos
• Dirección: 7, NESTOROS TYPA ST. ; 54646 THESSALONIKI ; Grecia
• Coste total: Sin datos

Participantes (11)

ACSIOR LTD

Bulgaria

• Aportación de la UE: Sin datos
• Dirección: STR. HRISTO GEORGIEV 8, ENTR. B, APP 1 ; 1504 SOFIA
• Coste total: Sin datos

ALTEC INFORMATION AND COMMUNICATION SYSTEMS S.A.

Grecia

• Aportación de la UE: Sin datos
• Dirección: PATMOU 12 ; 15123 MAROUSSI - ATHENS
• Coste total: Sin datos

CESKE VYSOKE UCENI TECHNICKE V PRAZE

Chequia

• Aportación de la UE: Sin datos
• Dirección: ZIKOVA 4 ; PRAHA 6
• Coste total: Sin datos

CG & GC INTELLIGENT TECHNOLOGY SA

Rumanía

• Aportación de la UE: Sin datos
• Dirección: CALEA 13 SEPTEMBRIE 121 ET P ; 041303 BUCURESTI
• Coste total: Sin datos

EDUCATIONAL AND CONSULTING CENTER COMPASS CONSULT

Rusia

• Aportación de la UE: Sin datos
• Dirección: ZAKAVKAZSKAYA 26-4 ; 236010 KALININGRAD
• Coste total: Sin datos

EMMERCE EEIG

Suecia

• Aportación de la UE: Sin datos
• Dirección: LINNEGATAN 16 ; 582 25 LINKOEPING
• Coste total: Sin datos

KINGSTON UNIVERSITY

Reino Unido

• Aportación de la UE: Sin datos
• Dirección: RIVER HOUSE, 53-57 HIGH STREET ; KT1 1LQ KINGSTON UPON THAMES
• Coste total: Sin datos

M-BIS MOBILE BUSINESS AND INNOVATIVE SOLUTIONS GMBH

Alemania

• Aportación de la UE: Sin datos
• Dirección: WOLTERSDORFER STRASSE 46 ; 39175 BIEDERITZ
• Coste total: Sin datos

ULX INFORMATIKAI TANACSADO, KERESKEDELMI ES SZOLGALTATO KFT

Hungría

• Aportación de la UE: Sin datos
• Dirección: RIADO U. 10 B ; 1026 BUDAPEST
• Coste total: Sin datos

UNISOFT BULGARIA SA

Bulgaria

• Aportación de la UE: Sin datos
• Dirección: LIUBATA STR. 4-6 ; 1407 SOFIA
• Coste total: Sin datos

UNISOFT ROMANIA SA

Rumanía

• Aportación de la UE: Sin datos
• Dirección: MIHAIL SEBASTIAN 88 ; 050778 BUCURESTI
• Coste total: Sin datos