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Self-Service Facilities Architecture

Obiettivo

SESEFA aims to create a set of tools comprising an advanced environment for developing, extending and maintaining applications in the self-service area. An IT-based self-service facility is a workstation through which an end-user can perform a number of operations that would otherwise require the intervention of specialised personnel. Self-service facilities find application in many domains, including the banking industry, public administration, and travel and tourism.
The self service facilities architecture (SESEFA) project aimed to create a set of tools comprising an advanced environment for developing, extending and maintaining applications in the self service area. An information technology (IT) based self service facility is a workstation through which an end user can perform a number of operations that would otherwise require the intervention of specialized personnel. Self service facilities find application in many domains, including the banking industry, public administration, and travel and tourism. SESEFA addresses the needs of those companies or bureaux that provide services in the form of information and documents (certificates, tickets, titles, coupons, etc) to a large number of users. These include banks, insurance companies, chambers of commerce, hospitals, and public administration offices. The target market is third party software developers in the area of self service applications and EDP departments of organizations that offer such services.

The final result consists of the SESEFA computer aided systems engineering (CASE) toolkit, based on the object oriented programming (OOP) approach, for the development of self service application software by the executive user (a professional with little skill in IT or programming but with a high level of expertise in a particular application domain). The toolkit can be divided into 3 major object libraries:
basic objects (eg communications);
self service objects (eg badge readers);
applications objects (eg banking).

The current hardware/software platforms supported are MSDOS/Windows, OS2/Presentation Manager, and Unix/OSF-Motif.
SESEFA addresses the needs of those companies or bureaux that provide services in the form of information and documents (certificates, tickets, titles, coupons, etc) to a large number of users. These include banks, insurance companies, chambers of commerce, hospitals, and public administration offices. The target market is third-party software developers in the area of self-service applications and EDP departments of organisations that offer such services.

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Coordinatore

Prisma Informatica SpA
Contributo UE
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Indirizzo
Via Campo di Marte 4/N
06100 Perugia
Italia

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Partecipanti (4)