Service Communautaire d'Information sur la Recherche et le Développement - CORDIS

FP7 ROBUST Logo

ROBUST

Project ID: 257859
Financé au titre de

Risk and Opportunity management of huge-scale BUSiness communiTy cooperation

De 2010-11-01 à 2013-10-31, projet clôturé | ROBUST Site web

Détails concernant le projet

Coût total:

EUR 10 323 562

Contribution de l'UE:

EUR 6 860 500

Coordonné à/au(x)/en:

Germany

Appel à propositions:

FP7-ICT-2009-5See other projects for this call

Régime de financement:

CP - Collaborative project (generic)

Description

Understanding, Preserving and Predicting the Value of Online Communities.

Online communities generate major economic value and form pivotal parts of corporate expertise management, marketing, product support, CRM, product innovation and advertising. Communities can exceed millions of users and infrastructures must support hundreds of millions discussion threads that link together billions of posts.

ROBUST is targeted at developing methods to understand and manage the business, social and economic objectives of the users, providers and hosts and to meet the challenges of scale and growth in large communities. The outcome of ROBUST finds its application in online communities in internet, extranet and intranet settings addressing customer support, knowledge sharing, and hosting services.

In ROBUST the developed methods are evaluated in live industrial testbeds from of our partners SAP, IBM and Polecat to provide practical grounding and to assess project success. Results are integrated into software solutions and services of partners as well as an open source demonstrator to  be released to the public.

Objectif

Online communities generate major economic value and form pivotal parts of corporate expertise management, marketing, product support, CRM, product innovation and advertising. Communities can exceed millions of users and infrastructures must support hundreds of millions discussion threads that link together billions of posts. Current solutions fail to meet current challenges of scale and growth, let alone support for understanding and managing the business, social and economic objectives of the users, providers and hosts involved. Extensive research into novel solutions is required to deal with both the large-scale data management and analysis tasks as well as to understand and manage complex user behaviors and ecosystems in online business communities.ROBUST will create models and methods for describing, understanding and managing the users, groups, behaviours and needs of online communities. A highly scalable cloud and stream-based data management infrastructure will handle the real time analysis of large volumes of community data. Simulation and visualisation services will support detailed understanding, prediction and exploration of possible actions. A risk management framework will combine these tools within a methodology for the detection, tracking and management of both opportunities and threats to online community prosperity.Live industrial testbeds from SAP and IBM provide practical grounding and serve to assess project success. Applications include online communities in internet, extranet and intranet settings addressing customer support, knowledge sharing, and hosting services. The variety of testbeds will ensure generality of our approach as well as place stringent requirements on data volumes, scalability and real-time analysis. A virtual centre of excellence will promote the project results and stimulate engagement with the wider community. An exploitation strategy targeted at widespread take-up and use will assure long-term sustainability.

Coordinateur

UNIVERSITAET KOBLENZ-LANDAU
Germany

Contribution de l'UE: EUR 1 508 298


RHABANUSSTRASSE 3
55118 MAINZ
Germany
Activity type: Higher or Secondary Education Establishments
Contact administratif: Steffen Staab
Tél.: +49 261 287 2761
Fax: +49 261 287 2721

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Participants

TECHNISCHE UNIVERSITAET BERLIN
Germany

Contribution de l'UE: EUR 524 400


STRASSE DES 17 JUNI 135
10623 BERLIN
Germany
Activity type: Higher or Secondary Education Establishments
Contact administratif: Simone Ludwig
Tél.: +49 30 314 21371
Fax: +49 30 314 21689

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SAP SE
Germany

Contribution de l'UE: EUR 1 143 400


DIETMAR HOPP ALLEE 16
69190 WALLDORF
Germany
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
Contact administratif: Frank Gottfried
Tél.: +49 6227 746998
Fax: +49 6227 7822166

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TEMIS S.A.
France

Contribution de l'UE: EUR 421 500


PLACE DU PALAIS ROYAL 2
75001 PARIS
France
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
Contact administratif: Stefan Geissler
Tél.: +49 6221 13753 12
Fax: +49 6221 13753 14

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MeaningMine Ltd
Ireland

Contribution de l'UE: EUR 469 200


Westland Square
Dublin 2 Dublin
Ireland
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
Contact administratif: Jonathan Woods
Tél.: +35316725847
Fax: +35316725847

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NATIONAL UNIVERSITY OF IRELAND GALWAY
Ireland

Contribution de l'UE: EUR 641 900


UNIVERSITY ROAD
H91 Galway
Ireland
Activity type: Higher or Secondary Education Establishments
Contact administratif: Maria Smyth
Tél.: +353 91 495015
Fax: +353 91 495541

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IBM ISRAEL - SCIENCE AND TECHNOLOGY LTD
Israel

Contribution de l'UE: EUR 603 502


94 DERECH EM-HAMOSHAVOT
49527 PETACH TIKVA
Israel
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
Contact administratif: Meirav Carmon
Tél.: +972 4 829 6542
Fax: +972 4 829 6112

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SOFTWARE MIND SA
Poland

Contribution de l'UE: EUR 453 900


UL. PROF MICHALA ZYCZKOWSKIEGO 20
31 864 KRAKOW
Poland
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)
Contact administratif: Grzegorz Młynarczyk
Tél.: 0048 122523400
Fax: +48 12 2523401

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THE OPEN UNIVERSITY
United Kingdom

Contribution de l'UE: EUR 542 700


WALTON HALL
00076 MILTON KEYNES
United Kingdom
Activity type: Higher or Secondary Education Establishments
Contact administratif: Jane Whild
Tél.: +44 1908652907
Fax: +44 1908653169

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UNIVERSITY OF SOUTHAMPTON
United Kingdom

Contribution de l'UE: EUR 551 700


Highfield
SO17 1BJ SOUTHAMPTON
United Kingdom
Activity type: Higher or Secondary Education Establishments
Contact administratif: Colin Upstill
Tél.: +44 23 8076 0834
Fax: +44 23 8076 0833

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