Community Research and Development Information Service - CORDIS


The European Commission, Enterprise Directorate General, launched the e-Business W@tch market observatory to monitor the growing maturity of electronic business across the European Union. The observatory covers a total of 15 sectors of the economy, of which seven are from manufacturing and eight are financial and service sectors. Results are published at quarterly intervals in the form of sector impact studies and newsletters. A set of statistics on e-business is made available on the internet. This booklet presents key statistics from an enterprise survey carried out in mid 2002.

It gives readily usable key figures on information and communication technology (ICT) and e-business use in the same 15 sectors. These figures come from a decision-maker survey of over 9,200 enterprises in July 2002 and show that a third of all enterprises have engaged in on-line buying, i.e. more than twice as many as those selling on-line. Take-up is fastest in the ICT services, electronics, business services and media & printing sectors.

Over half of all enterprises say e-business has already had some impact on the way they operate and, remarkably, estimates of this impact differ little among small, medium and large enterprises. Overall, 14% of all enterprises say they are 'very satisfied' and another 74% 'fairly satisfied' with their e-business activities.

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