Community Research and Development Information Service - CORDIS

Abstract

A toolbox of performance measures and indicators has been developed which are relevant to and applicable in all types of library within Europe. The toolbox is the result of a review of trends and developments across the range of libraries in Europe regarding their use of management information and their application of performance measurement techniques. The toolbox provides guidelines on the implementation and analysis of a variety of measures and indicators useful in the evaluation of library services. It takes into account the theoretical development of performance measurement techniques and decision support in library management. It also reflects the experience and practice of a variety of libraries in the data collection and analyses they undertake.

Additional information

Authors: WARD S, ;SUMSION J, ;FUEGI D, ;BLOOR I,
Bibliographic Reference: EUR 16483 EN (1995) 172pp., FS, ECU 18.50
Availability: Available from the (2)
ISBN: 92-827-4901-0
Record Number: 199512146 / Last updated on: 1996-01-26
Category: PUBLICATION
Original language: en
Available languages: en