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This study focuses on a key service cluster involved in technological innovation, namely Knowledge-Intensive Business Services (KIBS). Through intensive case study work as well as major background analysis and review of existing research material, the authors outline the dynamic innovative capacity of many newly emerging service sectors. They indicate the lead rather than laggard role many service companies play in new technological developments, the major support (rather than recipient) role they provide for manufacturing industry and the growth and trade potential that KIBS firms display. The authors conclude by suggesting a number of policy recommendations to stimulate and enhance the innovative capacity of service industries in the European economy and to provide a vital platform of growth for this sector for the 21st century.

Additional information

Authors: MILES I ET AL, PREST, University of Manchester (GB);BILDERBEEK R ET AL, TNO Policy Research (NL)
Bibliographic Reference: Report: EN (1995) 103pp.
Availability: Available from the European Commission, DG XIII-D-4, L-2920 Luxembourg (LU)
Record Number: 199730051 / Last updated on: 1997-10-10
Original language: en
Available languages: en
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