Intra-National Cultural Differences resulting from Human Factors Analysis for Complex Socio-Technical Systems
This paper presents a combined theoretical-field study of a large company with the aim of evaluating important factors affecting the behaviour of operators and devising a number of recommendations for improving the safety standards. Moreover, as the study covered a very broad spectrum of factors and issues, an additional finding, not initially planned, resulted with respect to the different safety culture showed by operators in different regions of the same nation. This result turned out to be particularly significant and could offer further insight for the development of new policies within the organization.
Bibliographic Reference: Paper presented: 7th European Conference on Cognitive Science Approaches to Process Control - CSAPC 99, Villeneuve d'Ascq (FR), 21-24th September (1999)
Availability: Available free of charge from CCR Ispra (IT)
Record Number: 199911357 / Last updated on: 1999-09-10
Original language: en
Available languages: en