Community Research and Development Information Service - CORDIS

Abstract

This report presents study results, including a survey on EU and other international initiatives on out-of-court dispute settlement systems applied to e-commerce. A workshop was held in Brussels on 21st March 2000 with over 100 participants from industry, consumer and research organisations. The legal issues and technological challenges raised in the report derive from the survey, interviews and workshop discussions. The report focuses on technological issues related to the deployment of on-line cross-border systems.

Additional information

Authors: WILIKENS M, JRC-Institute for Systems, Informatics and Safety, Ispra (IT);VAHRENWALD A, JRC-Institute for Systems, Informatics and Safety, Ispra (IT);MORRIS P, JRC-Institute for Systems, Informatics and Safety, Ispra (IT)
Bibliographic Reference: EUR 19644 EN (2000) 37pp., Euro: FREE of charge
Availability: Available from European Commission, DG XII Communication Unit rue de la Loi/Wetstraat 200, B-1049 Bruxelles (BE) Tel: +32-2-2950001 Fax:+32-2-2958220 email: rtd-info@ec.europa.eu
ISBN: ISBN: Not available
Record Number: 200012903 / Last updated on: 2000-12-01
Category: PUBLICATION
Original language: en
Available languages: en
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