Community Research and Development Information Service - CORDIS


ISTAG working group on experience and application research involving users in the development of ambient intelligence"

Funded under: FP6-IST


Realising the vision of ambient intelligence poses challenges for Europe�s research and development (R&D) community. Successful R&D in ambient intelligence needs a new approach based on the involvement of those that will be affected by the presence of such systems. This observation also applies to the later activity of developing and introducing new commercial ambient intelligence products and services.
There is a belief that ambient intelligence will not be widely accepted and used, unless users are deeply involved in the shaping of these technologies. Developers need to do more than just bring new technologies to users to ask them what they think. A novel two-way relationship needs to be established between those that develop new technologies and those that use them. Users should be integrated into the processes of R&D, and new product creation and introduction. Users should be part of the innovation process, a source of ideas, and not just a resource to evaluate ideas generated by professionals.
Experience and Application Research has been proposed as a means of addressing the challenge of creating a human-centred approach to R&D in ambient intelligence. Experience and Application Research involves research, development and design by, with and for users. It also covers research into methods and tools to enable this. A novel aspect of Experience and Application Research is that it involves users in all stages of R&D and all stages of the product development lifecycle, not just at the end phases as, for example, in more classical field trials or user testing of products.

Additional information

Authors: No author stated, European Commission, DG Information Society, Brussels (BE)
Bibliographic Reference: Luxembourg, Office for Official Publications of the European Communities, 2004, 64 pp, free of charge
Availability: This document can be accessed and can be ordered online at:
ISBN: ISBN 92-894-8163-3
Record Number: 200518203 / Last updated on: 2005-07-06
Original language: en
Available languages: en
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