Community Research and Development Information Service - CORDIS


The subject of research in NESY was the change in organization of work and working times in the service sector. The project covered 10 EU countries: Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Portugal, Sweden and the United Kingdom. It combined quantitative research motives as well as micro and macro approaches. The qualitative - and bigger - part of the project included about fifty case studies, involving five service segments and different country clusters (IT services, retail trade, banking, hospitals, home care for the elderly).

Additional information

Authors: BOSCH G, Institut Arbeit und Technik Abteilung Arbeitsmarkt, Gelsenkirchen (DE)
Bibliographic Reference: EUR 21050 EN (2004), 138 pp. Free of charge
Availability: (Catalogue Number: KI-NA-21-050-EN-C)
ISBN: ISBN: 92-894-7585-4
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