Community Research and Development Information Service - CORDIS

Abstract

Since the full opening of EU electronic communications markets in 1998, the consumption of services by European households and individuals has considerably evolved. Driven by technological progress and competition, fixed and wireless broadband infrastructures have been rolled-out, allowing the delivery of services in new ways, to new places, through different payment schemes.
In that context, and because the EU regulatory framework for electronic communications networks and services sets the user at the core of its policy objectives by ensuring that he/she derives maximum benefit in terms of choice, price and quality, the European Commission regularly conducts residential surveys1 in order to understand how European households and individuals behave in the face of a permanently evolving offer of communication services.
This Eurobarometer survey differs from previous surveys because the 2002 EU regulatory framework has been implemented in all Member States, the EU has enlarged to 25 Member States and the process of convergence has accelerated as demonstrated by the increase of bundled offers combining voice telephony, fast internet access and television broadcast services.
This report covers the 25 EU Member States, together with Accession and Candidate countries and the Turkish Cypriot Community.

Additional information

Authors: No Author started, European Commission, Directorate General Information Society and Media, Brussels (BE)
Bibliographic Reference: Luxembourg, Office for Official Publications of the European Communities, 2007. 188 pp free of charge
Availability: The PDF version can be downloaded from: http://ec.europa.eu/public_opinion/archives/eb_special_en.htm
Record Number: 200719463 / Last updated on: 2007-10-15
Category: PUBLICATION
Original language: en
Available languages: en