Community Research and Development Information Service - CORDIS


Information Society Technologies Advisory Group: Working Group on Web-based Service Industry, Version 9, 6th February 2008

Funded under: FP7-ICT


Over the last decade the Services sector has become the biggest and fastest-growing business sector in the world. It now employs by far more people than any other sector and forms 64% of the world-wide GDP1, twice that of the Industry sector. For this growth to continue, this sector is faced with unprecedented pressure to make services more widely and easily available and to yield higher productivity. This follows the restructuring of national economies through deregulation and globalization, forcing companies to focus on core competencies and innovation with lowering cost levels through partnering, delivery through low-cost countries or outsourcing.
The rapid development of the Internet, both in speed and in capabilities, will enable this re-engineering of the service industry. Relying on very sophisticated architectures and supporting tools (Internet of Services), and intelligent devices (Internet of Things) the Web-based service industry will leverage the Future Internet in providing a new service experience to the users.
Enabled by this Future Internet the Web-based service industry will be able to address the requirements of our society like health, ageing, environment and mobility and our core industries like manufacturing, finance and telecommunications much better.
This reflects a strong alignment with the 7 ICT challenges of the 7th Framework Programme.

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