Community Research and Development Information Service - CORDIS

H2020

Co-Active Report Summary

Project ID: 730846
Funded under: H2020-EU.3.4.8.4.

Periodic Reporting for period 1 - Co-Active (CO-modal journey re-ACcommodation on associated Travel serVices)

Reporting period: 2016-09-01 to 2016-12-31

Summary of the context and overall objectives of the project

Shift2Rail, a Joint Undertaking European initiative delivering focused Research & Innovation (R&I) in the Railway industry, is composed of five Innovation Programmes (IPs). Among them, the IP4 addresses the “IT solutions for attractive Railway services”.
Today, because of a lack of interoperability between different transport modes and information systems, the capacity to perform a door-to-door journey as a seamless multimodal journey is not facilitated. The travellers faced a large number of tools, procedures and interfaces to book a multimodal journey across the Europe, and even in a same country. The main goal of the IP4 is to provide a radical improvement to this situation.
• By providing a “one-stop shop” to the customer and give visibility to all accessible trips
• By providing an unified access to ticketing services for all transport modes, regardless of their location, access method of format, validation process
• By providing a personal “guardian angel” which gives access to all information, additional services, and simplify the user travel experience.
• By providing a better adaptation between supply and demand
• By increasing the resilience of the rail system for the passengers
• By fostering an extended competitive market of advanced applications and interoperability products and services

This large IP4 initiative started in May 2015 with IT2RAIL, an H2020 project lasting until October 2017. In September 2016, several Shift2RAIL projects have been launched, including the on-going Co-ACTIVE project, related to Shopping, Booking and Ticketing. The objective of this project is to improve the attractiveness of rail transport by offering more intuitive and engaging travel experiences to customers while shielding them from the complexity and heterogeneity of services for door-to-door co-modal journeys.
• Objective 1: To improve services and customer quality by demonstrating the capacity to orchestrate multiple processes and by managing services failure, automatic re-accommodation, and reliability of functions, across mass transit transport modes and also shared and personal transport modes.
• Objective 2: To simplify business processes for the customer by automating as much as possible post-sales processes. The aim is to provide to the customer fast resolution for re-accommodation.
• Objective 3: To enhance the interoperability by consolidating the ontologies defined during previous projects and enlarging the mapping with existing standards (TAP TSI, NeTex, GTFS…). The booking and ticketing concept will be strengthened to facilitate market uptake and ease the integration with the interoperability framework. The complete interoperability will be achieved taking into account diverse media for the embodiment.
• Objective 4: To improve standardisation by harmonising business terms and definitions of processes for the different services (planning, booking, ticketing, validation, re-accommodation, settlement, etc.) across the targeted Transportation Modes (air, rail, buses, shared vehicles…).

Work performed from the beginning of the project to the end of the period covered by the report and main results achieved so far

--- The first period (Sept to Dec 2016) of Co-Active was characterized by
• Organizing the project internally
• Setting up roles
• Defining the coordination between and collaboration with related projects
• Collecting expectations from all partners
• Discussing the contributions of all partners
• Starting requirements engineering
# In the following period, the main work carried out was:
• Collaboration with IT2Rail
• Collaboration with Open Calls
• Collaboration with CFM Project Co-Active
• Kick Off Meeting
• Technical Kick Off Meeting
• Requirements engineering
- Overview of the project results
# Milestones
Within the first period no milestone has to be reached.
# Deliverables
D6.1 Quality Plan : The Quality Plan has been aligned amongst the partners and has been delivered.

Progress beyond the state of the art and expected potential impact (including the socio-economic impact and the wider societal implications of the project so far)

### Not applicable for the first period.
The first period was to study how the three main objectives could be reached:
1. Enhance the user demand of the European Rail System
2. Consolidate the reliability and quality of services
3. Improve on Life Cycle Costs / Competitiveness

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