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European SMEs should have open access to e-commerce

The signatories of the Memorandum of Understanding are committed to the development of new forms of open trade and co-operation for small businesses over the Global Information infrastructure based on interactive multi-media communications, according to the final report "Open ...
The signatories of the Memorandum of Understanding are committed to the development of new forms of open trade and co-operation for small businesses over the Global Information infrastructure based on interactive multi-media communications, according to the final report "Open Access to Electronic Commerce for European SMEs".

This publication from the European Initiative on Electronic Commerce is downloadable at:

URL: http://www.ispo.cec.be/ecommerce/MoU/default.htm

The signatories welcomed the approach adopted by the European Commission in its Electronic Commerce Initiative, which states that one of the principles guiding their approach to electronic commerce is "no regulation for regulation's sake". Before making any proposal to regulate, the signatories recommended that the Commission and Member States should consult widely with industry and establish whether the same results cannot be achieved by industry co-operation, by self-regulation or by codes of conduct. An example of an area where such an approach could be adopted is the creation of a User Satisfaction Rating system, which would enable small and medium-sized enterprises (SMEs) to consult an independent assessment of the performance of a company promoting its products or services on-line.

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