Community Research and Development Information Service - CORDIS

European Hotline on Health

The European Public Health Alliance will launch a European Hotline on Health from 9 to 12 May 1995. The initiative was warmly welcomed on 8 May 1995 by Mr. Flynn, Commissioner for social affairs and employment.

The Commissioner said that the Treaty on European Union had broug...
The European Public Health Alliance will launch a European Hotline on Health from 9 to 12 May 1995. The initiative was warmly welcomed on 8 May 1995 by Mr. Flynn, Commissioner for social affairs and employment.

The Commissioner said that the Treaty on European Union had brought public health within the scope of Community action. It was therefore very important to raise public awareness of health problems and of Community actions being taken in response. The Commission was particularly pleased to provide support for the European Hotline which will play a part in bringing the Community closer to the citizens of Europe.

Staffed by national experts from across the European Union the Hotline can be used to answer questions such as, "What right do I have to health care in another EU country?", "If I'm ill whilst away on holiday, can I be reimbursed for the medical care I receive?", "I'm a physiotherapist - are my qualifications valid in other countries and do I really have the freedom to work anywhere in the EU?". Other questions such as the impact of European Union legislation on health, research and health promotion, cross-border health issues, safety of medicines and blood products, health and safety at work or topical health issues, will also be dealt with.

A call-back system will be in place to ensure that the Hotline is accessible to as many people as possible. Mr. Flynn hopes that the Hotline will improve public understanding about the objectives and scope of the Community programmes on health and enable people to receive information about their health concerns, particularly those which can arise from moving between Member States. It will provide a valuable opportunity to listen to people's views about health problems and what should be the priorities for Community action in the future.
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