Community Research and Development Information Service - CORDIS

SIMAP operation, helpdesk and telecommunications services

The European Commission, DG XV, has launched an open call to tender for support services for the SIMAP project, part of the IDA (interchange of data between administrations) programme.

The SIMAP (Système d'Informations pour les Marchés Publics) pilot project aims to improve the flow of information about public procurement opportunities by providing a computerized system for the electronic collection, processing and dissemination of public procurement notices. The system currently supports 80 users.

The following services are now required in order to continue the pilot project and extend its coverage to an additional 500 to 1,000 users: support for new users, removal, transport and re-installation of the computer system equipment, operation of the system, provision of a helpdesk and telecommunication services for a period of 16 months from November 1996.

The selected contractor will be responsible for the operation and maintenance of the SIMAP central unit system on his/her own premises, providing software and training to new users and maintaining a multilingual telephone helpdesk service during working hours. The contract should last for 16 months from the date of signature.
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