Objective
Job advertisements and interviews clearly indicate that public service employment is not dependent on technical qualifications alone. Personal style and behaviour is becoming increasingly important, especially in office jobs.
The objective of this project is to develop a product to promote the use of a goal-oriented system focusing on the observation, training and change of personal qualities. At first, the work will concentrate on three personal qualities: team spirit, customer service and job satisfaction. Six other qualities will be dealt with in the following two years. There will be three main products: an introduction file for group and self-tuition use, a work file for trainees and an accompanying file for trainers. All will be made available in English, French and Dutch.
Impact
The materials produced will be targeted at job-seekers with clerical training, employees in clerical jobs, trainers of both these groups and students in the educational system. In the long-run they will be completely integrated into the commercial/clerical vocational training curricula of the partners.
Contract number : B/96/1/00005/PI/I.1.1.b/FPC
Domaine : Continuing vocational training
Contents :
Transition of young people to work
Products :
Evaluation tools
Selftraining
Computer/electronic-based materials
Public :
Unemployed
Trainers, designers & managers of training programmes
Workers in companies
Call for proposal
Data not availableFunding Scheme
CSC - Cost-sharing contractsCoordinator
1000 Brussel
Belgium