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Reuse and development of Security Knowledge assets for International Postal supply chains

Final Report Summary - SAFEPOST (Reuse and development of Security Knowledge assets for International Postal supply chains)

Executive Summary:
SAFEPOST aimed to raise the current level of postal security by integrating innovative screening solutions suitable for uninterrupted flow of the enormous volumes of parcels and letters. This was achieved with operational postal processes and the criminal and customs intelligence work in a European wide cooperative distributed model.
Starting from the perspective of the partner postal operations, the project identified the main security threats and threat actors and the main security gaps in postal operations. Secondly, it described security measures and process improvements to maintain or augment the efficient and secure operation of postal services to address the identified threats.
After making an inventory of security gaps these were developed into generic postal security models and integrated into a Postal Security Target Operating Model, this enables postal operators, customs and other relevant actors to understand how to secure exchange of information relates not only to security but also to the optimization of postal flows.
To support the Postal Security Target Operating Model, a Postal Security Platform was developed, extending the current MEDICI effort, exploiting developments made in other FP7 projects on e-Freight and secure supply chains. SAFEPOST extended the concept of its Postal Security Target Operating Model to propose a ‘Common Postal Security Space’ with a view to creating a European/World Postal Security standard security information sharing system.
Within this reporting period the SAFEPOST technologies were further demonstrated in an extended pilot showcasing the scanning and screening technologies, the risk assessment tools and the common postal security space.
The final period of the project has also seen the finalisation of the cost benefit analysis and exploitation plans for the SAFEPOST outputs and the standardisation recommendations.
Project Context and Objectives:
SAFEPOST was aimed at establishing sustainable ‘total’ postal security solutions encompassing organisational, process, technological, human factors and training perspectives. The focus was on an innovative targeting and screening solution coupled to advanced information processing and operational optimisation capabilities in a cooperative European distributed model.
From an organisational perspective, the challenge was achieving efficient collaboration between all stakeholders involved in postal security at regional, national and European levels, opening access to shared screening/scanning information (across all players in the postal network).
A common European approach for standards and procedures was relevant for the specific problem of exchange and use of information for customs and police missions. The more general problem of increasing security in postal supply chains is a global challenge that should be considered in the broader context of secure EU and international supply chains operated by responsible and collaborating business networks.
SAFEPOST was in a unique position to integrate a common European approach for standards and procedures in the overall Supply Chain Security Framework developed by e-Freight, SUPPORT and CONTAIN projects. The major advantage of this approach was in enabling the postal services sector to take advantage of ongoing developments regarding:
• new ways to provide supply chain/network visibility;
• new ways of interfacing to Customs and other authorities through a Single Window and related movements towards EU and international customs standards and controls;
• new ways of exchanging information between all relevant stakeholders, particularly authorities, to enable them to employ responsible co-operative strategies for dealing with threats.
From a technological perspective it was important to focus innovation on postal security specific gaps whilst exploiting developments from all related security fields particularly ‘container movement surveillance’ and supply chain security management. Screening and identifying threats was a core technical challenge. The enormous volumes and flow rates set very high performance requirements in terms of detection time and reliability. False alarm rates or minor malfunctions, if not dealt with correctly, cause major operational disruptions.
It was therefore essential that the screening effort be properly targeted. The secret of successful targeting is to use all available information to create a real-time evolving picture of what and where threats are more likely to be so that screening can be profitably deployed. Obviously, targeting needs to be aligned to national security threat levels, so that a change in threat levels or target locations is automatically reflected in changes to the security measures in place, such as screening for example.
For targeting, SAFEPOST made use of tools originally developed in the military field by FOI (the IMPACTORIUM) and honed in Port Security, Container Screening and Crisis Management projects (SUPPORT, CONTAIN, ALERT4ALL).
The screening solution was based on innovations in five different fields:
1. Development of new targeting procedures that will allow post operators to use methods based on real-time security information to select what parcels and letters to scan (instead of today’s situation where in many cases only rules of thumb (e.g. “all letters above a certain weight”) are being used).
2. Application of gas chromatography for scanning of controlled substances. This innovative solution developed to prototype level by our partner Tellusecure has already shown postal screening to be possible within a few seconds. This elapsed time will come down considerably (to well below a second) by the following project developments:
a. Refinement of the existing prototype solution;
b. Combining more than one sensor according to business and technology criteria.
3. Application of Raman stand-off scanning to postal security. Raman stand-off scanning is currently being used for many security applications (e.g. OPTIX, LOTUS, EFFISEC, SECUR-ED), but its application to the field of postal security is completely new. We intend to demonstrate how a Raman detection device could be built into the post sorting machine, developing capability to use 10kHz laser instead of the currently used 10 Hz, and also developing new signal processing algorithms.
4. Radiation detection using a high-purity Germaniun sensor and innovative signal processing algorithms, enabling higher resolution than today’s state of the art solutions.
5. Automatic comparison of images coming from the screening/scanning process and all KPIs (e.g. weight, density) at various stages of the distribution process to detect possible tampering
Localisation and tracking both for parcels and vehicles was already in wide use. Some vehicles (those which transport particularly valuable items) are both made less vulnerable to assault and tracked in real-time. Independently of cargo value, normally vehicles are logged when leaving their point of departure and logged again on arrival. The data is available and it can be checked if suspicions are raised, but, at the time there was no automatic system checking for deviations. Therefore, SAFEPOST focused on finding the best way localisation and tracking information can be used both for security risk management and operational efficiency improvements.
Having identified a threat and a threat actor, the next step is to process the information from detection systems in collaborative risk management decision support systems involving exchanging information between several postal operators and police and customs authorities. For this, establishing a European Security Framework for Postal Supply Chains was necessary to aid standardisation and therefore interoperability. A basis for a common architecture for exchanging information between postal operators and customs authorities exists in the standardised coding of tracking data and in procedures for exchanging that data within and between the delivery systems, as exemplified by the MEDICI system. SAFEPOST used this shared information to introduce an automated tampering detection and warning model by comparing information and scanned images, regarding the same parcel/postal item, collected at different points in the network.
Overall, the costs of upgraded security solutions need to be balanced by collateral benefits. These will be of two kinds:
1. Enhanced efficiency both within individual operator’s delivery chains and between different operators resulting from increased availability of real-time relevant information which will lead to optimised vehicle linehaul schedules, sequencing of door-allocation and sorting (resulting in flatter hub sorting profiles) and reduced distribution and hub/depot operational costs.
2. Compliance with future higher demands for security. A prime example of such demands is the US Transportation Security Administration’s Air Cargo Screening mandate for 100% screening of air cargo originally set for August 2010. Operators that can fulfil such requirements early and efficiently will gain competitive advantage.
Realization of the SAFEPOST vision will produce significant benefits for businesses and the society such as:
• Postal service providers will be able to upgrade their security against smuggling, drug
• Trafficking, money-laundering and (low-budget) terrorism at no extra cost and will be capable to match postal security to national threat levels.
• Europe will upgrade its postal security using information channelled to support local security networks and national, EU and international surveillance utilising ‘common’ rules and services while reducing CO2 and noxious emissions.
Project Results:
The following section outlines the main Science and Technology results of the SAFEPOST project along with their respective foregrounds.
2.1.1 SAFEPOST Architecture
Deliverable D5.1 describes the final technical specifications of the SAFEPOST Platform. The SAFEPOST platform Architecture was built, to support the design, development, deployment and maintenance of postal service solutions, providing easy and secure access to the SAFEPOST services, enabling interoperability between postal actors and increasing the security in the postal chain.
D5.1 includes SAFEPOST Platform architecture specification, technical requirements and solution selection as foundation for the detailed technical designs. Four generic SAFEPOST types of services have been identified. Along with the design of the platform components, the deliverable provides a features specification, usage scenarios and the conceptual architecture of the platform. A solution development environment is also specified leveraging emerging and future approaches of software services development and execution.
The final release of the platform, proved its capability to easily integrate a number of different devices in an easy way. The exchange of information between the different postal operators can be performed as well as with authorities. This information sharing process can be done securely and will help improving the overall security in the postal supply chain.
The SAFEPOST Platform Integration Architecture addresses the interoperability (postal operators’ data sharing) and visibility between the postal operators to improve a new security mechanism in their day-to-day processes and parcel activities.
The white components represent the legacy ICT platform from each operator meanwhile the blue components are SAFEPOST specific components to be developed during the project. The reference architecture of the CPSS would allow the postal operators ICT platform to remain unchanged, which is a key success factor for SAFEPOST.
The CPSS should be constructed as a distributed VPN design, which ensures secure communication between each participating organization. This can be achieved by implementing a SAFEPOST Access Point as in Figure 1. The reference architecture of the CPSS.
High Level architecture of the CPSS shows the design architecture for the SAFEPOST platform from a high level point of view. To allow the communication between different Postal Operators and ease their data exchange (keeping its integrity and privacy), a distributed system with several components has been designed. Since the postal operators wanted to keep all their information within their current systems, a local component had to be defined. The CPSS is in charge of gathering all the information coming from the different data sources (security devices, scanners, legacy systems, etc.), and presenting it to the local postal operator.
The main component of the architecture is the Local CPSS. This is a system deployed in each of the different nodes of the SAFEPOST CPSS. The Local CPSS is a software component under the management of each of the postal operators which are members of the SAFEPOST postal environment. The Local CPSS will be capable of communicating with other Local CPSS through the network and share information relative to the deliveries in transit in order to accomplish the security purposes of the project.
2.1.2 SAFEPOST ICT Platform
The Security ICT Platform, developed for SAFEPOST enables the development and deployment of postal security solutions in line with the Postal Security Target Operating Model (EUPOST). The Base Platform was developed supporting several service engineering functionalities, such as Process Services, Service Governance and Metadata Repositories. The platform also provides the Repository for SAFEPOST Models and the Ontology, as well as services for the management of postal data assets, in the context of serving the European Postal Security community.
The base platform was designed and implemented to serve the specific needs of the project for a pan-European postal security ecosystem. The main focus was on the modelling and implementation of the integration aspects, both on the level of the Local CPSS (through the AEON message bus) and among the Local CPSS deployments (through SAFEPOST Access Points, SPAPs). the SAFEPOST Platform provides:
• Model-driven application development tools, to support postal operators in the execution of postal security processes and in the integration of Targeting and Threat Handling Solutions.
• Support for Postal Operations Optimization based on fused data.
• Risk-related Information sharing between postal operators and authorities, using a Common Postal Security Space (could be regarded as a Postal Security Single Window) and a message schema called the Common Postal Security Stamp (CPSS), specifically designed for the security processing needs of the SAFEPOST project. Each PSS in the CPSS is a virtual file of the screened item (parcel), containing all data that have been fused during its delivery life-cycle in the relevant postal and risk assessment processes.
2.1.3 System Services & Open System Services
As part of SAFEPOST a certain set of System Services was developed. This is covered by D5.3 and D5.4 and the provided services, are the following:
1. Peer to Peer (P2P) services for postal security data, as they are exposed via the SAFEPOST Access Point (SPAP) infrastructure.
2. Modelling of services for integration and composition, enabling the construction of new or upgraded services from existing abstract models of the relevant business processes.
3. Support services: Modelling, simulation, integration and composition support services enabling the construction of new or upgraded services.
4. Security and data quality management: Security and data quality management addressing specifically postal services confidentiality rules.
P2P architecture implemented in SAFEPOST, does not rely on a centralised server to provide services, which offers an appealing alternative especially for large-scale distributed applications. In the P2P model, each peer node acts as both client and server, requesting resources from as well as routing queries and serving resources for other peer nodes.
The implemented P2P network contributes with the following set of benefits to the end users:
• P2P frees users from the traditional dependence on central servers acting as mediators for the communication. For example, in the context of SAFEPOST, an authority and a postal operator can share security information without the mediation of a centralized server (that would require first to upload everything to the intermediate server and then the recipient to download the data from there).
• Increased resilience, compared to single-point-of-failure approach of the client-server paradigm. If the centralised server(s) is unavailable (removed, offline for technical reasons, or due to a security breach), all services on the server(s) will be lost and the communication between the peers cannot be established.
• Distributed responsibility for service provision to each individual peer node in the network, allowing peers to flexibly define and offer their services to the P2P network, as long as they conform to the defined communication protocols and specifications.
• Better exploitation of available bandwidth, processor, storage and other resources across the entire network (it is common that centralised servers can act as bottlenecks in the transfer of data, especially in cases of high traffic).
• Better availability as each peer node can obtain content from multiple peer nodes.
Furthermore, in SAFEPOST the data exchange among postal operators and authorities is managed and handled by Access Points, which are based on the Access Point concept as defined in PEPPOL project. Access points act as the technological bridge between a user’s information systems, the Ecosystem business applications and components, and services exposed through other Access Points. In simple terms an Access point is the main entry point to a Technology Ecosystem and provides controlled access to software services. Access Points include interfaces that are used to dialogue with services or other Access points and so incoming requests can result in one or more responses to activate other services and retrieve information. In the Technology Ecosystem the information is being collected, stored, processed and shared by the Architecture Software Component transported between connected organisations forming a Service chain, for the Business Participants connected through the Access Points, in a totally transparent manner.
Access Points are an important device of the CPSS Technical Architecture, as they lower by far the barriers to entry for the newcomers, when compared to the current approach of business networks: instead of implementing one to one communication (connect to every other potential collaborator in the network) of partner connections, each participant is only connected to an access point, which then takes the responsibility to handle all communication inside the network.
As regards the functional components of the Access Point infrastructure, this comprises of the following:
• Gateway: the entry point of a participant (or a group of participants) to the ecosystem for sending/receiving business service messages and for accessing the Support Services.
• Registry: the Registry stores and makes available a public description of the service metadata such as classification used by other tools to discover logistic services. The access point registry is an important component to enable discovery across the ecosystem (for example, for the participant that owns a specific PSS).
• Locator: a system which is based on the use of DNS (Domain Name System) lookups to find the address of the responsible Registry for a given participant ID. The Locator and the Registry can be based on decentralized, distributed approaches to enable the independence of the ecosystem from centralized services that have to be maintained from one authority.
Last, but not least SAFEPOST has implemented and provided support services, tailored for the postal security domain, which facilitate modelling, simulating, integrating and combining services into new or upgraded ones. The composed services maintain their EUPOST compatibility through the usage of dedicated validation mechanisms. The modelling of services is a core component of approach followed to developing, maintaining, and evolving the SAFEPOST features and functionality.
In general, models in software engineering simplify and abstract essential aspects of a system and provide us with multiple views of the system which helps:
• Addressing complex development challenges.
• Understanding context and defining business semantics accurately.
• Creating a common language and shared comprehension, increasing the mutual understanding between the customer and the development team.
• Improving systems architecture.
• Detecting errors earlier in the development lifecycle and allowing quick fixes.
• Reducing risk.
2.1.4 The AEON Communication platform
To address the devices interconnectivity needs of SAFEPOST, a publish/subscribe mechanism was implemented to facilitate in SAFEPOST various entities the capability to offer information (publishers) over some communication channels as well as consume it (subscribers) from these channels. The publish/subscribe mechanism is very powerful when real time data is needed. In that case, the entity that generates new data publishes it on the communication bus and the subscribers will get it immediately. Using this publish/subscribe architecture makes the SAFEPOST applications more flexible and scalable.
AEON is exactly a materialization of such a publish/subscribe mechanism, aiming to manage users’ real time communication infrastructures. AEON platform creates and manages users’ own infrastructures, which later will support different applications with real time and high performance requirements.
The AEON architecture is composed by three main functional blocks:
• Resources Management. This block is in charge of users and resources management; it also manages privacy issues. Through a REST API provides the main operations for:
o User management. Create, delete, and register users that will interact with the platform.
o Resources management.
• Messaging Management. This block makes use of the publication and subscription identifiers in order to facilitate the use of the real-time-communication-infrastructure of AEON.
Every message sends it through the publication identifier will be received by the list of subscribers. As extra functionalities, is also in charge of checking messages correctness and the subscriptions requirements. This last point is crucial important, you could share your subscription channels but limiting the audience: registered users, public, payments.
• Messaging broker. The service in charge of maintaining channels, queues, subscribed lists, etc. The block is not strictly part of the platform, it will be a AMPQ2 server used by AEON. Actually, an AMPQ implementation called RabbitMQ3.
2.1.5 The postal security stamp
The postal security stamp is described in deliverable D3.6. The postal security stamp (PSS) is a logical information object, a specification for an electronic message format in XML, designed for collecting, representing and sharing of information needed for risk/threat assessment.
It is an open flexible format designed to complement existing message formats already in use today, avoiding duplication of data and conflicts with, or dependencies to other message standards. This is achieved by a mechanism in the PSS that supports creating links (hyperlinks, just like links on web pages) pointing to specific information in other files.
The PSS is a living message created for a postal item as soon as the existence of the item is known as a more or less empty message. As the item progresses through the postal flow more information is generated by several different entities along the way (legacy systems, sensors, human operators examining or taking actions on the item etc.) and each piece of information generated can be linked to the PSS where they can be accessed by threat/risk assessment services. These services when having analyzed the information and created an assessment can then in turn add the outputs to the PSS.
Each actor (postal operator, authority, Transport Company etc.) that in any way handles or have any other type of responsibility regarding the item may create its own stamp on the item choosing what parts of it which other actors should have access to. Information made available by any actor to another actor can be used to fuse together the stamps into a comprehensive message with safety and security related information at different points in time, for instance when the item is physically handed over from one actor to another (information about the item, such as pre-advice information may have already preceded the item, but this would be a logical event where it is reasonable to make sure the information is in sync).
A PSS about an item is never complete until the parcel is completely out of scope for a specific actor (such as when the item has been delivered to its final destination for a postal operator), until then more information can always be added, a good way to think about a PSS is as representing the known current status of the item.
The PSS also supports the concept of a “pattern-PSS”. A pattern in this context is simply a means of constructing messages that describes not only a single item, but sets of items that share common characteristics. These patterns can be used to express information about these sets, such as items with certain characteristics should be handled in specific ways, may be associated with specific types of threats or that information about these items should be sent to some actor. This pattern mechanism is a very powerful tool for any kind of cooperative effort to risk assessment, threat handling or for communication in general between different actors such as authority to authority, postal operator to postal operator, or postal operator to their national customs as soon as it concerns more than one specific item.
2.1.6 Sensor technologies
The sensor technologies are described in deliverable D3.4. All of the sensor technologies developed within the SAFEPOST project has had a very specific approach in mind:
Allow large amounts of items to be scanned whilst minimizing the interruption of the postal flow.
This is a very important thing to point out. Throughout the project the aim has been towards units that will work in the postal flow setting, in postal sorting operations. If we are able to minimize the interruptions to the postal flow it is beneficial both to security (we are able to scan more items in the same period of time) as it is to the business side of it (minimizing interruption and delays allows for more efficient processes).
There is indeed a tradeoff, some precision in the scanning has had to be sacrificed to reach this goal; it is just a simple fact that it is not really possible to get as good results measuring on moving objects for a short period of time, as it is on stationary objects for long measurement cycles. The goal has been to have good enough sensitivity for making a solid contribution to increasing security at the same time as being able to handle the speed of the conveyor belts at the in-feeds in the facilities. Being able to scan a large amount of items more than compensates for this, and when selecting items for much closer inspection hand-held and stationary devices can then be used (or as in case of the radiation detector, being switched over to stationary mode allowing for very precise measurements).
In this context it is also important to mention the x-ray machine. None of the sensors we have developed are intended to be able to, or intended to replace the x-ray machine. The ability to see inside the parcels is still the single most important feature for security. However, it is not the case that it is easy to detect all types of threats or skillfully concealed items in every x-ray image. Then these sensors can complement the x-ray in finding them, and when combining an x-ray machine with the sensors developed in the project the level of security can be raised substantially from the levels of today. We have also aimed at automatic or semi-automatic operation modes that would mean that it should be sufficient with the person already operating the x-ray machine and not increase any personnel requirements by adding these sensors. All sensors developed in the project can be connected to a unit called the D-tube, this unit is responsible for coordinating the operations of all connected sensors and for gathering all results and sending the complete output to the CPSS.
Gas chromatography based system for finding trace vapors from chemicals. Within SAFEPOST the focus has been on narcotics, but it could be expanded to for instance explosives as well in the future.
Line scanning raman laser spectroscopy for finding trace amounts of chemicals on the outside of parcels. Within SAFEPOST the focus has been on explosives and precursors, but it could be expanded other substances as well in the future. The detector is able to reliably find particles smaller than 10 μg (~0,2 mm diameter) with much smaller particles within reach in the near future.
Radiation detection on moving objects using a High purity germanium based detector. It has been found that when run in this mode of operation it can reliably detect any level of radiation that could be regarded as a safety threat to logistics staff. Kilogram amounts of nuclear material would also be detectable. It has a very high probability of correctly identifying the exact radionuclide source.
Image recognition able to detect signs of tampering or damages on the parcels. It estimates the likelihood of shape anomalies and can detect changes between multiple scanning (images captured at different points in time).

Potential Impact:
The results of the SAFEPOST project will have a socio-economic and strategic impact as it is designed to make a significant contribution in the following areas:
• Improving the EU’s awareness and coordination of activities within and between EU Member States in the field of Postal Security and developments in Supply Chain Security;
• Linking EU projects from DG MOVE, DG TAXUD, DG JLS, DG ENTR and national efforts, to exploit synergies and created a coordinated approach to security throughout the entire supply chain;
• Encouraging all European post offices and related authorities to assume responsibility in securing their own processes within a European wide cooperative distributed model;
• Creating transparency on the way postal security measures are enforced, and providing benchmarks;
The SAFEPOST Project Security Forum and Dissemination Programme has been a great success to bring the Postal Operators/PostEurop Members as well as Customs Authorities and Law Enforcement Agencies at one table in order to discuss and bring forward the current Postal Security supply chain issue. The debates and dialogs brought forward fruitful results and strengthened the existing cooperation between Customs and Posts.
The feedback and inputs from the Postal Supply Chain stakeholders have been an added value to the entire Project. The platform also gave the opportunity to disseminate the Project to a large audience involving several stakeholders. The Project progress, issues at stake and the results were shared among all the participants.
The Project produced and disseminated large number of articles and publication since the beginning of the Project event until up to date. The dissemination process is still continuing with the scope to have the audience reminded of the existence of the SAFEPOST Project, its importance and achievements.
The SAFEPOST Project dedicated page has been created at PostEurop website (
The page also links to the SAFEPOST knowledge Sharing Platform which is built for the participants/partners of the SAFEPOST Project with an aim to have direct access to the documents linked to the SAFEPOST Project and in general to Postal Security and supply chain takeholders.
The web page also is linked to the SAFEPOST Project Brochure which explains the challenges, needs, solutions, Key drivers as well as the SAFEPOST Project pilots.
The SAFEPOST Project website ( was also created with an aim to achieve high level dissemination and spread the project at world level. There were regular publications of the SAFEPOST Project at the PostEurop PENEWS ( since the beginning of the Project. The SAFEPOST Project articles have also been published in Adjacent Government - UK Research Magazine ( ). In order to expand the dissemination efforts a SAFEPOST Project e-book was created. The e-book provides an in-depth knowledge about SAFEPOST Project. It provides a storyline of how the Project came into existence, what have been the challenges, recent developments and dissemination, prototype development, Demonstration Meetings as well as the results of the Project.
SAFEPOST Project among other FP7 Security Research Projects was included in the European Commission’s catalogue which presents an exhaustive overview of all projects currently supported by FP7’s Security Research budget as of December 2013.
The Security Forum and Dissemination Programme have been complementary to each other. The Security Forum allowed different actors and stakeholders from UPU, European Commission, World Customs Organization (WCO) Custom Authorities, Law Enforcement agencies, PostEurop Members Postal Operators and suppliers to gather on one platform in order to share their best practices and knowledge. The Project was disseminated throughout its life cycle to large audience.
The SAFEPOST Project website of the Project presents very well the scope and provides immense information on the Project at world level. Not only SAFEPOST Project was presented through its own website but also through PostEurop website and communication channels (PostEurop NEWS, PostEurop HQ Blog, Annual Review – Inside PostEurop etc.). The promotional material such as PENEWS letters, Inside PostEurop, the SAFEPOST Project brochure etc. had been disseminated in all meetings. The Project was presented at several high level meetings and events (list of meetings to be found in this deliverable) which provided the project great visibility.
In terms of Exploitation, the SAFEPOST project, has explored avenues for commercialising the expected project results. The market analysis has had some success in identifying potential customers and the exploitation strategy provides partners with an approach to approaching potential customers.
Two exploitation routes are being adopted; one focusing on exploiting the Training & Consultancy, Universal Interface and Standard Solutions, maximising the potential of the SME partners within the consortium. The secondary route is focused upon providing On-Line Guides, Publications and Pilot Demonstrators.
Feedback from demonstration of the SAFEPOST technologies has shown that the technology has the potential to be successfully integrated into the postal supply chain with additional development for individual sites to tailor the system to the individual needs of the operators. There is still some marketing and sales effort needed to ensure that the relative costs and benefits are communicated.

List of Websites:
The SAFEPOST Project public website provides information on the principles of project, the tangible benefits of the project and provide mechanisms for the involvement of the stakeholders. The website can be found here
Contact details for the project coordinator are as follows:
Antonino Scribellito
European Affairs - Senior Project Manager
Posteurop, Boulevard Brand Whitlock, 114 - 1200 Brussels - Belgium
D: +32 2 773 11 93
F: +32 2 771 48 58