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Scams and Fraud Detection in Voice over IP Networks

Objective

In traditional telecommunication, various experts estimate that fraud accounts for annual losses at an average of 5% of the operators’ revenue and still increasing at a rate of more than 10% yearly. Hence, with the openness and low cost structure of voice over IP (VoIP) service one can expect an even higher threat of fraud and higher losses of revenue making fraud and misuse of services one of the main challenges to VoIP providers. Fraud detection has been an active research and development area in the world of banking and credit card industry. In the VoIP area, there is still hardly any research or products that can assist providers in detecting anomalous behaviour. To fill in this gap, SCAMSTOP will provide a complete framework/solution for automatic fraud detection that alarms providers when suspicious behaviour is detected. The design of the SCAMSTOP fraud detection tools will be based on two aspects. On the one side, SCAMSTOP will use well known methods for statistical behavioural modelling and anomaly detection that have proven their efficiency in the area of credit card, banking and telecommunication and apply them to Internet telephony services. Of special interest here is characterizing the normal usage behaviour while taking into consideration the offered service plans and service structure. On the other side, innovative approaches based on multi-protocol event correlation that take into account the specific nature of VoIP protocols and components will be developed. This solution will not only be designed to achieve a high detection rate but it will also be optimized to be resource efficient as well. To assess the efficiency and usability of the developed tools and mechanisms, the SCAMSTOP fraud detection system will be intensively tested and probed throughout the project . The consortium is a healthy mixture of SMEs including VoIP service provider, VoIP security and signalling products manufacturers as well as reputed research organizations.

Field of science

  • /natural sciences/computer and information sciences/internet
  • /social sciences/sociology/governance/public services

Call for proposal

FP7-SME-2008-1
See other projects for this call

Funding Scheme

BSG-SME - Research for SMEs

Coordinator

FRAUNHOFER GESELLSCHAFT ZUR FOERDERUNG DER ANGEWANDTEN FORSCHUNG E.V.
Address
Hansastrasse 27C
80686 Munchen
Germany
Activity type
Research Organisations
EU contribution
€ 16 000
Administrative Contact
Stephan Kollmer (Mr.)

Participants (5)

EIDIKOS LOGARIASMOS TEI MESOLONGIOU
Greece
EU contribution
€ 4 656
Address
Nea Ktiria
30200 Mesolongi
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Tasos Dagiuklas (Prof.)
INSTITUT NATIONAL DE RECHERCHE ENINFORMATIQUE ET AUTOMATIQUE
France
EU contribution
€ 5 694
Address
Domaine De Voluceau Rocquencourt
78153 Le Chesnay Cedex
Activity type
Research Organisations
Administrative Contact
Elisabeth Moine (Ms.)
TELIO HOLDING ASA
Norway
EU contribution
€ 326 261
Address
Stoperigata 2
0250 Oslo
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Stine Kroger Gaska (Ms.)
VOZTELECOM OIGAA360 SA
Spain
EU contribution
€ 326 261
Address
Calle Artesans 10 Parc Tecnologic Del Valles
08290 Cerdanyola Del Valles Barcelona
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Josep Maria Gual Cullell (Mr.)
PDM E FC PROJECTO DESENVOLVIMENTO MANUTENCAO FORMACAO E CONSULTADORIALDA
Portugal
EU contribution
€ 326 261
Address
R Amadeu Sousa Cardoso 20 1 Dto
1300 066 Lisboa
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Rui Paulo Campos (Mr.)