Descripción del proyecto Content analytics and language technologies Mostrar el objetivo del proyecto Ocultar el objetivo del proyecto The overall goals of the SENSEI project are twofold. First, SENSEI will develop summarization/analytics technology to help users make sense of human conversation streams from diverse media channels. Second, SENSEI will design and evaluate its summarization technology in ecological environments, aiming to improve task performance and productivity of end-users.Conversational interaction is the most natural and persistent paradigm for business relations with end-customers or users. In contact centres millions of customer spoken conversations are handled daily. On social media platforms hundreds of millions of blog posts are delivered through generalist or proprietary platforms. In both cases, conversations have little impact on the intended target "listeners" due to the volume, velocity and diversity (media, style, social context) of the document streams (spoken conversations and blog posts). Most language analytics technology is limited in that it performs keyword search, which does not provide automatic descriptions of what happened, who said what, which opinions are held on what subject, in a coherent, readable and executable form. In the SENSEI project we plan to go beyond keyword search and sentence based analysis of conversations. We will design and adapt lightweight and large coverage linguistic models of semantic and discourse resources to learn a layered model of conversations. SENSEI will address the issue of multidimensional textual, spoken and metadata descriptors in terms of semantic, para-semantic and discourse structures. The combination of supervised and unsupervised learning techniques will support the scaling and adaptation of such computational models to the diversity of the conversation data. Automated generation of readable analytics documents (summaries) will support end-users in the context of large data analysis tasks. Summarization technology developed in SENSEI will be evaluated with respect to user's productivity in the context of ecological scenarios, specifically, call centre and social media conversation analysis. Ámbito científico natural sciencescomputer and information sciencesdata sciencenatural sciencescomputer and information sciencesartificial intelligencemachine learningunsupervised learningsocial scienceseconomics and businesseconomicsproduction economicsproductivity Programa(s) FP7-ICT - Specific Programme "Cooperation": Information and communication technologies Tema(s) ICT-2013.4.1 - Content analytics and language technologies Convocatoria de propuestas FP7-ICT-2013-10 Consulte otros proyectos de esta convocatoria Régimen de financiación CP - Collaborative project (generic) Coordinador UNIVERSITA DEGLI STUDI DI TRENTO Aportación de la UE € 653 086,00 Dirección VIA CALEPINA 14 38122 Trento Italia Ver en el mapa Región Nord-Est Provincia Autonoma di Trento Trento Tipo de actividad Higher or Secondary Education Establishments Contacto administrativo Giuseppe Riccardi (Prof.) Enlaces Contactar con la organización Opens in new window Sitio web Opens in new window Coste total Sin datos Participantes (5) Ordenar alfabéticamente Ordenar por aportación de la UE Ampliar todo Contraer todo WEBSAYS SL España Aportación de la UE € 279 504,00 Dirección Calle Napoles, Planta 7, Puerta 4 294 08025 BARCELONA Ver en el mapa Región Este Cataluña Barcelona Tipo de actividad Private for-profit entities (excluding Higher or Secondary Education Establishments) Contacto administrativo Hugo Zaragoza (Dr.) Enlaces Contactar con la organización Opens in new window Coste total Sin datos UNIVERSITE D'AIX MARSEILLE Francia Aportación de la UE € 481 000,00 Dirección BOULEVARD CHARLES LIVON 58 LE PHARO 13284 Marseille Ver en el mapa Región Provence-Alpes-Côte d’Azur Provence-Alpes-Côte d’Azur Bouches-du-Rhône Tipo de actividad Higher or Secondary Education Establishments Contacto administrativo Céline Damon (Ms.) Enlaces Contactar con la organización Opens in new window Coste total Sin datos IN & OUT SPA CON SOCIO UNICO Italia Aportación de la UE € 275 424,00 Dirección VIA DI PRISCILLA 101 00199 ROMA Ver en el mapa Tipo de actividad Private for-profit entities (excluding Higher or Secondary Education Establishments) Contacto administrativo Rosellina Panebianco (Dr.) Enlaces Contactar con la organización Opens in new window Coste total Sin datos UNIVERSITY OF ESSEX Reino Unido Aportación de la UE € 414 520,00 Dirección WIVENHOE PARK CO4 3SQ Colchester Ver en el mapa Región East of England Essex Essex Haven Gateway Tipo de actividad Higher or Secondary Education Establishments Contacto administrativo Shereen Anderson (Ms.) Enlaces Contactar con la organización Opens in new window Sitio web Opens in new window Coste total Sin datos THE UNIVERSITY OF SHEFFIELD Reino Unido Aportación de la UE € 546 466,00 Dirección FIRTH COURT WESTERN BANK S10 2TN Sheffield Ver en el mapa Región Yorkshire and the Humber South Yorkshire Sheffield Tipo de actividad Higher or Secondary Education Establishments Contacto administrativo Joanne Watson (Ms.) Enlaces Contactar con la organización Opens in new window Sitio web Opens in new window Coste total Sin datos
