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Online and Mobile Communications for Emergencies

Objective

The SOTERIA Project aims to research and develop recommendations and an associated toolbox that leverage the positive impact of social media in emergencies, enabling public safety organisations (PSOs) and citizens using new mobile and online social media technologies to communicate before, during and after an emergency event, and exchange critical information for the PSOs' intervention in emergency, law enforcement and medical assistance situations.
Empowered by the new mobile phones with cameras, text messaging and internet-based applications connecting to social media, citizens expect PSOs to use the same technologies. However, this is not the case. SOTERIA innovates the approach to the dynamics between PSOs and citizens in emergencies, allowing (i) the understanding of the impact social media entails in emergency management systems; (ii) the use of all communication channels in emergency situations, including social media, to the benefit of PSOs and citizens, (iii) the exploitation of mobile platforms’ ubiquity to locate and effectively communicate with citizens in distress and (iv) the leverage of PSOs’ levels of shared awareness and performance, benefiting from citizens’ social media information.
Joining companies, universities, research laboratories and a wide community of expert end-users across Europe and beyond, the SOTERIA Consortium is one of the Project’s strengths, having solid competences and experience developing research and development projects. Its ambitious goal is to create recommendations and a professional SOTERIA emergency response toolbox that, respecting the organisational culture of emergency services and the European Union's legislation and concerns on privacy, and considering the related human and technological dimensions, enables PSOs to understand the benefits of social media in emergencies and to gradually adopt these technologies in their daily activities, assisting in the safeguard of citizens in emergency and crisis situations.

Field of science

  • /engineering and technology/electrical engineering, electronic engineering, information engineering/information engineering/telecommunications/mobile phone
  • /social sciences/law
  • /social sciences/sociology/governance/public services

Call for proposal

FP7-SEC-2013-1
See other projects for this call

Funding Scheme

CP-FP - Small or medium-scale focused research project

Coordinator

TEKEVER TECNOLOGIAS DE INFORMACAO SA
Address
Rua Da Leziria 1
2510 219 Obidos
Portugal
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 657 933,97
Administrative Contact
Andre Oliveira (Mr.)

Participants (17)

Ambulance and Emergency Physicians Association
Turkey
EU contribution
€ 196 956
Address
Hurriyet Bulvari 1
35210 Izmir
Activity type
Research Organisations
Administrative Contact
Zeynep Sofuoglu (Dr.)
Area7 srl
Italy
EU contribution
€ 34 371,14
Address
Via Antonio Gramsci 86A
42124 Reggio Emilia Re
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Marco Artioli (Mr.)
MINISTERIO DA ADMINISTRACAO INTERNA
Portugal
EU contribution
€ 243 816,77
Address
Rua Capelo 11
1249-110 Lisboa
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Administrative Contact
Jorge Roma (Mr.)
DEVERYWARE
France
EU contribution
€ 211 225,50
Address
Rue Taitbout 43/45
75009 Paris
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Alain Soulier (Mr.)
UNIVERSITAET GREIFSWALD
Germany
EU contribution
€ 372 720
Address
Domstrasse 11
17489 Greifswald
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Silke Schmidt (Prof.)
PELASTUSOPISTO
Finland
EU contribution
€ 251 028,80
Address
Hulkontie 83
70821 Kuopio
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Suvi Tiirikainen (Mrs.)
HELSE BERGEN HF*HAUKELAND UNIVERSITY HOSPITAL
Norway
EU contribution
€ 192 154
Address
Jonas Lies Vei 65
5021 Bergen
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Alexandra Reksten (Ms.)
ITTI SP ZOO
Poland
EU contribution
€ 231 960
Address
Rubiez 46
61 612 Poznan
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Krzysztof Samp (Mr.)
POLICE AND CRIME COMMISSIONER FOR NORTH YORKSHIRE
United Kingdom
EU contribution
€ 227 160
Address
Newby Wiske Hall Police Headquarters
DL7 9HA Northallerton
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Administrative Contact
Simon Nott (Mr.)
POLIISIAMMATTIKORKEAKOULU
Finland
EU contribution
€ 102 119,40
Address
Vaajakatu 2
33720 Tampere
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Terhi Kankaanranta (Dr.)
POLE PILOTE DE SECURITE LOCALE - PPSL

Participation ended

France
EU contribution
€ 16 848,15
Address
Rue Du Theatre 1 Bis
78990 Elancourt
Activity type
Other
Administrative Contact
Emmanuelle Villot (Mrs.)
KUOPION KAUPUNKI
Finland
EU contribution
€ 49 256
Address
Tulliportinkatu 31
70110 Kuopio
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Administrative Contact
Jukka Koponen (Mr.)
THE PROVOST, FELLOWS, FOUNDATION SCHOLARS & THE OTHER MEMBERS OF BOARD OF THE COLLEGE OF THE HOLY & UNDIVIDED TRINITY OF QUEEN ELIZABETH NEAR DUBLIN
Ireland
EU contribution
€ 320 000
Address
College Green
2 Dublin
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Deirdre Savage (Ms.)
THALES
France
EU contribution
€ 365 949
Address
Tour Carpe Diem Place Des Corolles Esplanade Nord
92400 Courbevoie
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Olivier Prévotat (Mr.)
ITA-SUOMEN YLIOPISTO
Finland
EU contribution
€ 161 410
Address
Yliopistonranta 1 E
70211 Kuopio
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Mika Saikkonen (Mr.)
ZANASI ALESSANDRO SRL
Italy
EU contribution
€ 204 360
Address
Via G B Amici 29
41100 Modena
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Alessandro Zanasi (Mr.)
SPARK SRL
Italy
EU contribution
€ 131 908,87
Address
Via Gramsci 86/A
42124 Reggio Emilia
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Marco Artioli (Mr.)