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Knowledge-Based Information Agent with Social Competence and Human Interaction Capabilities

Objective

In Europe, migration is tradition – and not only since the European legislation changed towards free migration of European citizens. This is not free of challenges. Especially in the case of care, migrants, often face a double challenge: (i) not to speak the language and not to be acquainted with the culture of the resident country, and (ii) be unfamiliar with the care and health administrations of the country. As a consequence, e.g., elderly migrants in care homes suffer from social exclusion, with their relatives also struggling with getting the right information and interacting with the administration, migrants at home are often reluctant to go to see the doctor in case of health issues, a tendency that is often further aggravated by cultural matters. Migrant temporary care workers, who in addition often do not have an adequate professional training, face the problem of isolation, lack of professional background information and deficient communication with both the cared and the supervision personnel. KRISTINA’s overall objective is to research and develop technologies for a human-like socially competent and communicative agent that is run on mobile communication devices and that serves for migrants with language and cultural barriers in the host country as a trusted information provision party and mediator in questions related to basic care and healthcare. To develop such an agent, KRISTINA will advance the state of the art in dialogue management, multimodal (vocal, facial and gestural) communication analysis and multimodal communication. The technologies will be validated in two use cases, in which prolonged trials will be carried out for each prototype that marks the termination of a SW development cycle, with a representative number of migrants recruited as users from the migration circles identified as especially in need: elderly Turkish migrants and their relatives and short term Polish care giving personnel in Germany and North African migrants in Spain.

Field of science

  • /social sciences/sociology/social problems/migration
  • /humanities/languages and literature/languages - general

Call for proposal

H2020-ICT-2014-1
See other projects for this call

Funding Scheme

RIA - Research and Innovation action

Coordinator

UNIVERSIDAD POMPEU FABRA
Address
Placa De La Merce, 10-12
08002 Barcelona
Spain
Activity type
Higher or Secondary Education Establishments
EU contribution
€ 852 500

Participants (8)

ETHNIKO KENTRO EREVNAS KAI TECHNOLOGIKIS ANAPTYXIS
Greece
EU contribution
€ 458 750
Address
Charilaou Thermi Road 6 Km
57001 Thermi Thessaloniki
Activity type
Research Organisations
UNIVERSITAET AUGSBURG
Germany
EU contribution
€ 396 550
Address
Universitaetsstrasse 2
86159 Augsburg
Activity type
Higher or Secondary Education Establishments
ALMENDE BV
Netherlands
EU contribution
€ 477 500
Address
Stationsplein 45 Unit A1.205-207
3013 AK Rotterdam
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
VOCAPIA RESEARCH
France
EU contribution
€ 420 251
Address
28 Rue Jean Rostand Parc Orsay Universite
91400 Orsay
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EBERHARD KARLS UNIVERSITAET TUEBINGEN
Germany
EU contribution
€ 265 000
Address
Geschwister-scholl-platz
72074 Tuebingen
Activity type
Higher or Secondary Education Establishments
UNIVERSITAET ULM
Germany
EU contribution
€ 349 500
Address
Helmholtzstrasse 16
89081 Ulm
Activity type
Higher or Secondary Education Establishments
SOCIEDAD ESPANOLA DE MEDICINA DE FAMILIA Y COMUNITARIA
Spain
EU contribution
€ 207 500
Address
C Portaferrissa 8
08002 Barcelona
Activity type
Other
DRK-KREISVERBAND TUEBINGEN EV
Germany
EU contribution
€ 206 250
Address
Steinlachwasen 26
72072 Tuebingen
Activity type
Other