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EU research results

CORDIS

Visual Privacy Management in User Centric Open Environments

Fact Sheet

Result in Brief

Reporting

Results

Objective

Public Administration (PA) authorities are working towards upgrading the level of their online services through new governance models such as the Open Government. This pushes for greater transparency, accountability and innovation aiming at increasing citizen levels of confidence and trust in PA online services. In this context, user data privacy is an important issue. VisiOn will deliver a high Technology Readiness Level (TRL) Visual Privacy Management Platform, which empowers any citizen to achieve desired levels of privacy by creating and monitoring a personal Privacy Level Agreement. The platform will provide clear visualisation of privacy preferences, relevant threats and trust issues along with an insight into the economic value of user data. The platform will equip PAs with the right tools to improve the transparency and accountability of their operations, by supporting visual analysis of (i) privacy issues at different levels (e.g. design, run-time) and perspectives (i.e. citizen, PA); (ii) regulation compliance; and (iii) business/operational processes. The VisiOn consortium will leverage existing software, tools and methodologies, which partners have developed in previous projects, towards the implementation of the privacy platform software components. The latter will be tested in an operational environment (i.e. TRL 7), in three different pilot scenarios across two different scenario types (i.e. citizen/PA & PA/cross-border PA). Pilots will involve users from three European countries. Driven by the lack of appropriate products in the market, as identified by the relevant market analysis, the VisiOn exploitation strategy is based on commercialisation of the project results at three levels: platform-as-a-whole, fragments of the platform, and partner individual exploitation. This strategy will enable partners to integrate the project results into their existing commercial offerings, thus exploring and establishing new business opportunities and ventures.

Programme(s)

H2020-EU.3.7. - Secure societies - Protecting freedom and security of Europe and its citizens

Topic(s)

DS-01-2014 - Privacy

Call for proposal

H2020-DS-2014-1

See other projects for this call

Funding Scheme

IA - Innovation action

Leaflet | Map data © OpenStreetMap contributors, Credit: EC-GISCO, © EuroGeographics for the administrative boundaries

Coordinator

BUSINESS-E SPA

Address

Via Benedetto Croce 1
20090 Vimodrone (Milano)

Italy

Activity type

Other

EU Contribution

€ 394 187,50

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Participants (12)

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ATOS SPAIN SA

Spain

EU Contribution

€ 304 500

"NATIONAL CENTER FOR SCIENTIFIC RESEARCH ""DEMOKRITOS"""

Greece

EU Contribution

€ 258 125

UNIVERSITY OF BRIGHTON

United Kingdom

EU Contribution

€ 392 000

UNIVERSITA DEGLI STUDI DI TRENTO

Italy

EU Contribution

€ 289 375

DIMOS ATHINAION EPICHEIRISI MICHANOGRAFISIS

Greece

EU Contribution

€ 97 125

MILITARY MEDICAL ACADEMY

Bulgaria

MINISTERO DELLO SVILUPPO ECONOMICO

Italy

EU Contribution

€ 245 500

OSPEDALE PEDIATRICO BAMBINO GESU

Italy

EU Contribution

€ 160 500

VELTI ANONYMI ETAIREIA PROIONTON LOGISMIKOU & SYNAFON PRIONTON & PIRESION

Greece

EU Contribution

€ 165 725

FRAUNHOFER GESELLSCHAFT ZUR FOERDERUNG DER ANGEWANDTEN FORSCHUNG E.V.

Germany

EU Contribution

€ 229 088,41

SERVICIO MADRILENO DE SALUD

Spain

EU Contribution

€ 94 000

UNIVERSITAET KOBLENZ-LANDAU

Germany

EU Contribution

€ 118 786,59

Project information

VisiOn

Grant agreement ID: 653642

Project website

Status

Closed project

Start date

1 July 2015
End date

30 June 2017

Funded under:

H2020-EU.3.7.

Overall budget:

€ 3 161 000
EU contribution

€ 2 748 912,50

Coordinated by:

BUSINESS-E SPA

Italy

This project is featured in...

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Last update: 17 December 2018

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Issue 69, February 2018

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Visionary solution for online data privacy

The EU-funded VISION project has developed a visual privacy platform to help public entities deliver transparent and privacy-enhanced e-government services that meet the highest privacy standards and offer citizens personalised control over their data.

DIGITAL ECONOMY

The solution, which was successfully trialled through a series of pilot tests (in Spanish and Italian hospitals for example), empowers citizens to gain control of their digital privacy through the creation and monitoring of a personal Privacy Level Agreement (PLA). This provides a clear visualisation of privacy preferences about data that can be managed by public institutions. ‘Results obtained from these pilots confirmed that the platform improves citizen awareness of privacy and data protection issues and increases their level of control on data management,’ says VISION project coordinator Loredana Mancini from Business-e in Italy. The VISION Privacy Platform (VPP) was also shown to be an effective tool for strengthening the transparency and accountability of public administration operations, ensuring that they are in full compliance with online data privacy laws. ‘We have already received requests from other organisations to start pilots based on the VISION solution,’ says Mancini. ‘While the platform was developed and tested for public authorities, the model can be easily enlarged to cover any type of organisation that shares and uses personal data.’ Smarter government Online technology has developed at such an impressive speed that it is sometimes hard to appreciate just how much our lives have been transformed. Expectations have also evolved; citizens now expect instantaneous internet connections wherever they go, and to be able to use their mobile devices to perform all sorts of functions such as banking, reserving flights and hotels and getting real time traffic information. We increasingly expect the same level of ease in accessing services from public institutions such as local government and healthcare,’ notes Mancini. ‘We also expect these services to be secure and that our data are protected.’ Delivering smart government services in a secure manner presents a challenge for the public sector. ‘Achieving this means being able to integrate and share information between different public authorities, and sometimes private organisation as well,’ says Mancini. ‘What is needed is an open data model that enables citizens to securely access their information as well as public services in a seamless way, wherever they are.’ Ready for regulation To make this possible, the VISION project focused on the issue of privacy. This is a key challenge for public administrations, which often lack the tools and expertise to carry out privacy analyses and integrate it naturally in their digital services. The introduction of the General Data Protection Regulation (GDPR), which comes into force in May 2018, introduces new stricter privacy related policies for any organisation holding information of EU citizens. This Regulation aims to give control back to citizens over their personal data. ‘The VISION platform provides support towards GDPR compliance through the creation of tailored Privacy Level Agreements, which take into account citizens' privacy needs and provides them with control over their data, and by providing organisations with methods and tools to achieve a privacy-by-design approach on their digital services,’ explains Prof. Haris Mouratidis from the University of Brighton, UK, who led the development of the PLA and the privacy by design methods in the VISION project. The VISION consortium believes that the project’s platform taps into a growing public and private sector need to empower citizens when it comes to data privacy. ‘To this end the GDPR could be a strong market booster, and many technology providers are keen to promote themselves as GDPR-compatible,’ says Mancini. ‘Our platform could give them the upper edge. We are looking at market analysis reports at the moment, and don’t see a similar solution on the market.’

Keywords

VISION, privacy, e-government, PLA, GDPR, data, VPP, citizens

Project information

VisiOn

Grant agreement ID: 653642

Project website

Status

Closed project

Start date

1 July 2015
End date

30 June 2017

Funded under:

H2020-EU.3.7.

Overall budget:

€ 3 161 000
EU contribution

€ 2 748 912,50

Coordinated by:

BUSINESS-E SPA

This project is featured in...

CORDIS RESULTS PACK

Securing cyberspace: Concrete results through EU research and innovation

SECURITY

DIGITAL ECONOMY

Last update: 17 December 2018

RESEARCH*EU MAGAZINE

New technologies for fighting crime

Issue 69, February 2018

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Periodic Reporting for period 2 - VisiOn (Visual Privacy Management in User Centric Open Environments)

Reporting period: 2016-07-01 to 2017-06-30

Summary of the context and overall objectives of the project

Nowadays privacy-aware approaches are crucial to improve citizens’ awareness, trust and acceptance of PAs’ online services, to design them taking privacy into account.
Such approaches require a change in the way privacy is managed, from a passive to a proactive manner, incorporating privacy analysis from the start (Privacy by Design). However, privacy management is not always adequately considered in PAs’ online services. Privacy statements, setting out the privacy rights of the citizens regarding the collection, use, storage, sharing and protection of personal information, are often difficult for citizens to fully understand, thus discouraging them from using PAs’ online services.
VisiOn aims to deliver a Visual Privacy Platform (VPP) that, on one hand, empowers citizens to specify and monitor desired levels of privacy and, on the other hand, equips PAs with the right tools to improve citizens’ transparency and trust in their actions. The former is achieved by providing citizens the means to create and monitor a personal Privacy Level Agreement (PLA) and by enabling them to visualize their privacy preferences, relevant threats and trust issues. The latter is achieved by enabling PAs to:
- analyse, visualise and develop a PLA, which can be shared with citizens through the platform;
- analyse potential threats and vulnerabilities to their privacy needs and identify countermeasures to minimize them, while at the same time informing citizens about these;
- analyse trust relationships with third party providers and establish whether these relationships endanger transparency and accountability from a citizen’s perspective.
The VisiOn consortium extended existing software and methodologies, which partners have developed in previous projects, in order to implement the VPP software components.
The VisiOn platform has been tested in two different realistic scenario types. Type I covers situations where citizens share their data with a public authority or a local government. Type II represents scenarios where healthcare institutions from two different countries must exchange patient data to provide some required service.
The result has been very satisfying and covered the requirements PAs identified. This accomplishment is indeed a big achievement of the project as the nature of these organisations is very different in terms of goals, necessities and use of VisiOn. Existing tools have been enhanced in order to allow companies to check their compliance with the GDPR and to provide support for implementing the necessary changes in their systems. This will have a big impact in organisations as, that way, they will be able not only to provide privacy for the citizens but also use VisiOn for making their organisations fulfil the GDPR, showing citizens their data is protected through policies at organisation, country or European level.

Work performed from the beginning of the project to the end of the period covered by the report and main results achieved so far

Progress beyond the state of the art and expected potential impact (including the socio-economic impact and the wider societal implications of the project so far)

VisiOn logo

Project information

VisiOn

Grant agreement ID: 653642

Project website

Status

Closed project

Start date

1 July 2015
End date

30 June 2017

Funded under:

H2020-EU.3.7.

Overall budget:

€ 3 161 000
EU contribution

€ 2 748 912,50

Coordinated by:

BUSINESS-E SPA

This project is featured in...

CORDIS RESULTS PACK

Securing cyberspace: Concrete results through EU research and innovation

SECURITY

DIGITAL ECONOMY

Last update: 17 December 2018

RESEARCH*EU MAGAZINE

New technologies for fighting crime

Issue 69, February 2018

Deliverables

Documents, reports (7)

Training Activities Manual

description of the training activities to be conducted to support employees of the PAs but also citizens (including patients) with using the VisiOn Privacy Platform.

VisiOn Pilots Reports

presentation of the results of the pilots

VisiOn Pilots Preparation

definition of the tasks that users (i.e. citizens and PA employees) have to perform during the pilots based on the scenarios documented in WP2 and of the technological environment to be established for the deployment of the VPP and communications infrastructure.

Scenarios for the Pilots

description of the scenarios of the 3 pilots that will be simulated but based on the real environment

VisiOn Privacy Platform: Testing Results

presentation of the results of the Quality-of-Service testing for the VPP and delivery of a list of recommended changes to improve VPP by comparing expectations to actual functionality

Dissemination and Standardisation Activities Report

Description of all planned contributions to standards and appropriate path to be followed to take the undertaken to standardisation bodies.

Citizens and Public Administrations Privacy Requirements

presentation of Vision's end users privacy requirements, namely citizens and public administrations

Websites, patent fillings, videos etc. (2)

Public Project Presentation

Project Presentation in an international public event with relevant stakeholders

Public Website and Update

Website presenting project consortium, actions and deliverables

Publications

Conference proceedings (10)

Supporting Secure Business Process Design via Security Process Patterns

Author(s): Nikolaos Argyropoulos, Haralambos Mouratidis, Andrew Fish

Published in: International Workshop on Business Process Modeling, Development and Support, 2017

Incorporating Privacy Patterns into Semi-Automatic Business Process Derivation

Author(s): Nikos Argyropoulos, Christos Kalloniatis, Haris Mouratidis, Andrew Fish

Published in: IEEE International Conference on Research Challenges in Information Science, 2016

Privacy Level Agreements for Public Administration Information Systems

Author(s): V. Diamantopoulou, M. Pavlidis, H. Mouratidis

Published in: 29th International Conference on Advanced Information Systems Engineering, 2017

Privacy Data Management and Awareness for Public Administrations: A Case Study from the Healthcare Domain

Author(s): V. Diamantopoulou, K. Angelopoulos, J. Flake, A. Praitano, J. F. Ruiz, J. Jürjens, M. Pavlidis, D. Bonutto, A. Castillo Sanz, H. Mouratidis, J. G. Robles and A. E. Tozzi

Published in: 2017

Visual Privacy Management in User Centric Open Environments

Author(s): V. Diamantopoulou, M. Pavlidis

Published in: 2017

Maintaining Secure Business Processes in Light of Socio-Technical Systems’ Evolution

Author(s): M. Salnitri, E. Paja, P. Giorgini

Published in: 2016

Privacy Requirements: Findings and Lessons Learned in Developing a Privacy Platform

Author(s): M. Gharib, M. Salnitri, E. Paja, P. Giorgini, H. Mouratidis, M. Pavlidis, J. F. Ruiz, S. Fernandez, A. Della Siria

Published in: 2016

Model-based Privacy Analysis in Industrial Ecosystems

Author(s): S. Ahmadian, D. Strüber, V. Riediger, J. Jürjens

Published in: 13th European Conference on Modelling Foundations and Applications, Issue 19-20 July 2017, 2017

Supporting Privacy by Design using Privacy Process Patterns

Author(s): V. Diamantopoulou, C. Kalloniatis, S. Gritzalis, H. Mouratidis

Published in: 2017

Supporting the Design of Privacy-Aware Business Processes via Privacy Process Patterns

Author(s): V. Diamantopoulou, N. Argyropoulos, C. Kalloniatis, S. Gritzalis

Published in: 2017

Peer reviewed articles (1)

Designing secure business processes with SecBPMN

Author(s): Mattia Salnitri, Fabiano Dalpiaz, Paolo Giorgini

Published in: Software & Systems Modeling, Issue Journal no. 10270, 2015, Page(s) pp 1-21, ISSN 1619-1366

DOI: 10.1007/s10270-015-0499-4

Project information

VisiOn

Grant agreement ID: 653642

Project website

Status

Closed project

Start date

1 July 2015
End date

30 June 2017

Funded under:

H2020-EU.3.7.

Overall budget:

€ 3 161 000
EU contribution

€ 2 748 912,50

Coordinated by:

BUSINESS-E SPA

This project is featured in...

CORDIS RESULTS PACK

Securing cyberspace: Concrete results through EU research and innovation

SECURITY

DIGITAL ECONOMY

Last update: 17 December 2018

RESEARCH*EU MAGAZINE

New technologies for fighting crime

Issue 69, February 2018

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Last update: 17 August 2017

Record number: 194888

CORDIS

Objective

Coordinator

Participants (12)

Project information

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Visionary solution for online data privacy

Keywords

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Discover other articles in the same domain of application

Periodic Reporting for period 2 - VisiOn (Visual Privacy Management in User Centric Open Environments)

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