Objective Today, whilst many organisations are reliant on cloud resources, contracts for cloud services often contain Service Level Agreements (SLAs) with technical & legal provisions that are inappropriate, difficult to understand &/or illegal. Similarly, the application of established data protection concepts can be problematic, with uncertainties as to what is regulated, who is responsible & which laws apply. Building on the work conducted by EC SIG SLA, Certification & Code of Conduct, ETSI CSC, CSA WGs, ECP Steering Board, NIST, Gartner, SLA-Ready, delivers a reference model for Cloud SLAs & a set of best-practices & services to support cloud customers in the use of cloud SLAs through their life cycle. The latter will improve the uptake of cloud computing by private sector, while procuring services across the cloud market. Other Outputs: • support cloud customers via a dedicated, social repository of Cloud SLAs and supporting services to ensure the acquisition, operation and termination of cloud services fulfilling specified requirements;• provide an active contribution to relevant SDOs like: ISO/IEC 19086.• engage & ensure coordinated, global collaborations with e.g. NIST RATAX and the CSA SLA WG for a collaborative, international approach;• Provide 4 engaging practical user friendly tutorials to end-users, • Showcase real efforts of the common reference model implementation in Europe. The consortium is lean, complementary & strong: TRUST-IT, a prime mover in cloud computing landscape ensures effective coordination, digital marketing & SDO liaisons; CSA a leading, global player in the arena of cloud security; TUDA, brings direct expertise on techniques & frameworks to operate with cloud SLAs; Arthur’s Legal represents IT, ISP, software, CSP, IoT & IT service vendors, end-users in their legal life cycle. Numergy offers cloud services to public & private organizations. SLA-READY has a pragmatic & actionable Advisory Board (AB) made up of key opinion leaders. Fields of science natural sciencescomputer and information sciencescomputer securitydata protectionnatural sciencescomputer and information sciencescomputer securitynetwork securitynatural sciencesbiological sciencesecologyecosystemssocial sciencespsychologyergonomicssocial scienceslaw Programme(s) H2020-EU.2.1.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT) Main Programme H2020-EU.2.1.1.3. - Future Internet: Software, hardware, Infrastructures, technologies and services Topic(s) ICT-07-2014 - Advanced Cloud Infrastructures and Services Call for proposal H2020-ICT-2014 See other projects for this call Sub call H2020-ICT-2014-1 Funding Scheme CSA - Coordination and support action Coordinator TRUST-IT SERVICES LIMITED Net EU contribution € 216 405,62 Address CHASE SIDE 42 CHASE GREEN HOUSE EN2 6NF Enfield United Kingdom See on map SME The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed. Yes Region London Outer London — East and North East Enfield Activity type Private for-profit entities (excluding Higher or Secondary Education Establishments) Links Contact the organisation Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Total cost € 216 405,62 Participants (4) Sort alphabetically Sort by Net EU contribution Expand all Collapse all CLOUD SECURITY ALLIANCE (EUROPE) LBG United Kingdom Net EU contribution € 204 807,50 Address MELVILLE STREET 34 EH3 7A Edinburgh See on map SME The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed. Yes Region Scotland Eastern Scotland Edinburgh Activity type Other Links Contact the organisation Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Total cost € 204 807,50 TECHNISCHE UNIVERSITAT DARMSTADT Germany Net EU contribution € 160 012,50 Address KAROLINENPLATZ 5 64289 Darmstadt See on map Region Hessen Darmstadt Darmstadt, Kreisfreie Stadt Activity type Higher or Secondary Education Establishments Links Contact the organisation Opens in new window Website Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Total cost € 160 012,50 ARTHUR'S LEGAL BV Netherlands Net EU contribution € 80 307,50 Address EMMALAAN 21 1075 AT Amsterdam See on map SME The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed. Yes Region West-Nederland Noord-Holland Groot-Amsterdam Activity type Private for-profit entities (excluding Higher or Secondary Education Establishments) Links Contact the organisation Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Total cost € 80 307,50 NUMERGY SAS Participation ended France Net EU contribution € 18 402,88 Address 25 RUE MADELEINE VIONNET 93300 AUBERVILLIERS See on map Region Ile-de-France Ile-de-France Seine-Saint-Denis Activity type Private for-profit entities (excluding Higher or Secondary Education Establishments) Links Contact the organisation Opens in new window Participation in EU R&I programmes Opens in new window HORIZON collaboration network Opens in new window Total cost € 18 402,88