Servizio Comunitario di Informazione in materia di Ricerca e Sviluppo - CORDIS

SLA-Ready: Making Cloud SLAs readily usable in the EU private sector

Dal 2015-01-01 al 2016-12-31, progetto concluso

Dettagli del progetto

Costo totale:

EUR 679 936

Contributo UE:

EUR 679 936

Coordinato in:

United Kingdom

Invito a presentare proposte:

H2020-ICT-2014-1See other projects for this call

Meccanismo di finanziamento:

CSA - Coordination and support action

Obiettivo

Deliverables

  • A Common Reference Model to describe, promote and support the uptake of SLAs

    This deliverable reports the progress achieved in the creation of the common reference model for SLAs.

  • SLA-Ready Hub and Social Marketplace - final iteration

    Final report describing the evolution of the digital hub and social marketplace, assessing impact based on the KPIs defined and relation to core dissemination and outreach impacts.

  • A Common Reference Model to describe, promote and support the uptake of SLAs – Final Report

    This deliverable provides an incremental update to D2.3 after the second iteration of the project. D2.4 will provide the complete common reference model validated through the feedback from the first year of SLA-Ready. This final version will include the complete specification of elements like SLO metrics/measurements, quantitative and qualitative assessment techniques and standardised SLA templates.

  • SLA-Ready Hub and Social Marketplace - first iteration

    Initial report describing the design and development of the digital hub and social marketplace, including the Tutorials-as-a-Service, integration into the CSA web site and consortium-created content. It also reports on impact based on the KPIs defined.

  • Dissemination and Communication Plan

    Concise 24-month plan defining key actions to maximise the impact of SLA-Ready in awareness creation, tools to educate the target groups, stakeholder engagement, outreach through external events and promotion of outcomes and outputs.

  • A Business Guide to Service Level Agreements: How to be a well-advised user of cloud services

    This report is a user-friendly guide to the legal, technical and socio-economic frameworks, regulations and compliance aimed at facilitating the uptake of SLAs in the private sector. The Guide will also include a checklist and possible adoption roadmaps. In order to serve cloud customers as effectively as possible, it will be constantly polished and integrated with feedback, including from training services.

  • High-level report on cloud SLA recommendations

    This deliverable will demonstrate a more policy oriented intervention from the AB experts from different communities to deliver an objective report to the EC, which includes recommendations for a research roadmap.

  • Requirements emerging from a state-of-the-art analysis

    This deliverable compiles the results of Tasks 2.1 and 2.2, and provides a comprehensive analysis of the requirements identified in the community, either from the technical perspective (both in the industrial and academic domains as part of the Task 2.1), or from the legal perspective (as part of the Task 2.2). This deliverable also reports the publicly available repository of SLAs, to become part of the ‘social marketplace for cloud SLA’ build on WP4.

  • Standardisation and International Cooperation Initial Report

    At the end of Y1 this deliverable will report the main standardisation and internationalisation activities carried by SLA-Ready.

  • Engagement Plan for Standardisation and International Cooperation

    This deliverable sets out the plans to document the roadmap for the core WP3 activities.

  • Socio-economic Impact of SLA-Ready and Exploitation Plan

    Analyses the impact of SLA-Ready on the European economy, characterising it on the demand and supply sides. It provides a minimum set of case studies and draws on relevant analyst reports and expert interviews. It assesses the sustainability of SLA-Ready Support-as-a-Service based on technical, financial, marketing and human support KPIs, related costs and presents the final exploitation plan.

  • Requirements emerging from a state-of-the-art analysis –Final Report

    Final report of D2.1 after a second iteration, providing the final analysis of requirements and repository, including feedback received on the first iteration by a specialised community.

Publications

Publications not available

Coordinatore

TRUST-IT SERVICES LIMITED
United Kingdom

Contributo UE: EUR 216 405,62


CHASE SIDE 42 CHASE GREEN HOUSE
EN2 6NF ENFIELD
United Kingdom
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)

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Partecipanti

CLOUD SECURITY ALLIANCE (EUROPE) LBG
United Kingdom

Contributo UE: EUR 204 807,50


MELVILLE STREET 34
EH3 7A EDINBURGH
United Kingdom
Activity type: Other

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TECHNISCHE UNIVERSITAT DARMSTADT
Germany

Contributo UE: EUR 160 012,50


KAROLINENPLATZ 5
64289 DARMSTADT
Germany
Activity type: Higher or Secondary Education Establishments

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ARTHUR'S LEGAL BV
Netherlands

Contributo UE: EUR 80 307,50


EMMALAAN 21
1075 AT AMSTERDAM
Netherlands
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)

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NUMERGY SAS
Partecipazione terminata
France

Contributo UE: EUR 18 402,88


25 RUE MADELEINE VIONNET
93300 AUBERVILLIERS
France
Activity type: Private for-profit entities (excluding Higher or Secondary Education Establishments)

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