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International impact of TALK©: a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.

Objective

TALK© is a communication tool which aims to guide multi-professional clinical teams learning and improving quality of patient care and patient safety together. It is a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.
Debriefing is the process of an individual or team formally reflecting on their performance after a particular task, a shift or a critical event (World Health Organisation 2009). TALK proposes an easy way to guide a constructive conversation between team members whenever new insights might be learnt from clinical experience. This includes cases or sessions in which things went well but also near misses and untoward events. Patient safety is far too often threatened by unidentified system flaws, poor practices, weaknesses in team communication and lack of appropriate action after critical events. The relevance of a culture of safety and communication is emphasized by WHO advocating debriefing in its Human Factors review, 2009.
This RISE project will consist of three phases; firstly secondees will contribute to parallel implementation processes in specified units across the 3 participating countries and will undertake research to better understand the benefits of structured debriefing, communication and organisational culture. Secondly, using the data generated from the research study, further training materials will be developed and translated to support the wider deployment of the TALK tool. Thirdly, the TALK tool will be widely disseminated as a structured debriefing tool and implemented across and beyond all participating partners and its impact will be assessed.

Coordinator

CARDIFF AND VALE UNIVERSITY HEALTH BOARD
Net EU contribution
€ 85 500,00
Address
University Hospital Of Wales, Heath Park
CF14 4XW Cardiff
United Kingdom

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Region
Wales East Wales Cardiff and Vale of Glamorgan
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
Other funding
€ 85 500,00

Participants (4)

UNIVERSITAT DE BARCELONA
Spain
Net EU contribution
€ 103 500,00
Address
Gran Via De Les Corts Catalanes 585
08007 Barcelona

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Region
Este Cataluña Barcelona
Activity type
Higher or Secondary Education Establishments
Other funding
€ 103 500,00
HOSPITAL CLINIC DE BARCELONA
Spain
Net EU contribution
€ 31 500,00
Address
Calle Villarroel 170
08036 Barcelona

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Region
Este Cataluña Barcelona
Activity type
Research Organisations
Other funding
€ 31 500,00
CARDIFF UNIVERSITY

Participation ended

United Kingdom
Net EU contribution
€ 0,00
Address
Newport Road 30 36
CF24 0DE Cardiff
Region
Wales East Wales Cardiff and Vale of Glamorgan
Activity type
Higher or Secondary Education Establishments
Other funding
€ 0,00
HELSE STAVANGER HF
Norway
Net EU contribution
€ 54 000,00
Address
Gerd Ragna Bloch Thorsens Gate 8
4011 Stavanger

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Region
Norge Vestlandet Rogaland
Activity type
Other
Other funding
€ 54 000,00

Partners (1)

Partner

Partner organisations contribute to the implementation of the action, but do not sign the Grant Agreement.

FONDATION CHEIKH KHALIFA IBN ZAID

Participation ended

Morocco
Net EU contribution
€ 0,00
Address
Boulevard Mohamed Taieb Naciri Hay El Hajjani Caja Oum Rabii
20230 Casablanca
Activity type
Other
Other funding
€ 0,00