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International impact of TALK©: a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.

International impact of TALK©: a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.

Objective

TALK© is a communication tool which aims to guide multi-professional clinical teams learning and improving quality of patient care and patient safety together. It is a simple and practical approach to multi-professional structured feedback and debriefing, to be used after unplanned learning events in clinical environments.
Debriefing is the process of an individual or team formally reflecting on their performance after a particular task, a shift or a critical event (World Health Organisation 2009). TALK proposes an easy way to guide a constructive conversation between team members whenever new insights might be learnt from clinical experience. This includes cases or sessions in which things went well but also near misses and untoward events. Patient safety is far too often threatened by unidentified system flaws, poor practices, weaknesses in team communication and lack of appropriate action after critical events. The relevance of a culture of safety and communication is emphasized by WHO advocating debriefing in its Human Factors review, 2009.
This RISE project will consist of three phases; firstly secondees will contribute to parallel implementation processes in specified units across the 3 participating countries and will undertake research to better understand the benefits of structured debriefing, communication and organisational culture. Secondly, using the data generated from the research study, further training materials will be developed and translated to support the wider deployment of the TALK tool. Thirdly, the TALK tool will be widely disseminated as a structured debriefing tool and implemented across and beyond all participating partners and its impact will be assessed.

Coordinator

CARDIFF AND VALE UNIVERSITY HEALTH BOARD

Address

University Hospital Of Wales, Heath Park
Cf14 4xw Cardiff

United Kingdom

Activity type

Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)

EU Contribution

€ 85 500

Participants (5)

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UNIVERSITAT DE BARCELONA

Spain

EU Contribution

€ 103 500

HOSPITAL CLINIC DE BARCELONA

Spain

EU Contribution

€ 31 500

HOSPITAL CLINICO Y PROVINCIAL DE BARCELONA

Spain

CARDIFF UNIVERSITY

United Kingdom

HELSE STAVANGER HF

Norway

EU Contribution

€ 54 000

Partners (1)

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FONDATION CHEIKH KHALIFA IBN ZAID

Project information

Grant agreement ID: 734753

Status

Ongoing project

  • Start date

    1 June 2017

  • End date

    31 May 2020

Funded under:

H2020-EU.1.3.3.

  • Overall budget:

    € 274 500

  • EU contribution

    € 274 500

Coordinated by:

CARDIFF AND VALE UNIVERSITY HEALTH BOARD

United Kingdom