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Advanced e-marketplace for a new way of purchasing and sharing Home Care Services and Assisted Living Technologies

Periodic Reporting for period 1 - HoplaCare (Advanced e-marketplace for a new way of purchasing and sharing Home Care Services and Assisted Living Technologies)

Reporting period: 2017-02-01 to 2017-07-31

European population is fast ageing: in the next future, this means increasing rates of care-dependent older people and a rapidly growing need for domiciliary healthcare services, due also to the progressive unavailability of informal care. Most of the citizens will not have access to public care and will refer autonomously to care providers. The search of a trusted and skilled professionals is time consuming and there is not any guarantee on the quality of the service, except by word of mouth. For professionals the need to find easily and continuously demand is vital. Traditional commissioning processes are opaque, inflexible and do not fit with users’ needs.

HoplàCare platform offers:
- to families all that is needed to properly take care of their elderly relatives, from finding the best care provider/service to being always connected with their loved one accessing Real Time Home Care Monitoring systems (remote care assisted living);
- to caregivers more responsive and flexible services and it gives to the smaller a transparent, easy channel to reach new users and enter the market.

The platform is an advanced e-marketplace that standardizes the trade of home care services.
Trust and professionalism are assured by a continuous validation held by the iterative ranking algorithm that evaluates the reliability of healthcare professionals.
HoplàCare integrates informal and formal care, by coordinating the care supplied from different carers (public and private) to that of relatives themselves and offers the unique opportunity to access to care sharing.
CaringMate intends to rapidly scale the model on the EU market, releasing and validating an optimized public full operational version of the platform and of the mobile app.
During the phase 1, the feasibility study, that includes an in-depth market analysis, the identification of major stakeholders, the 5-year financial projections and a thorough technical feasibility study, has carried out and a solid go-to market strategy and pilot action, comprehensive of a risk assessment & contingency plan, designed.
The work performed includes even the release of a public Beta version of the portal and of a private Alpha version of the App, that allows for managing a care team around the elderly or disabled person.
HoplàCare foresees to generate a SROI of 4,77 in the long period and to penetrate both the home care and the indipendent living markets. The main progress beyond the state of the art can be found in the joint delivery of care and care monitoring at home, in the secure process for vetting the care providers and even in the booking mechanism that allows for purchasing services from trusted caregivers.
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