Connecting guests to hotels through Messaging Apps

Projektinformationen

HiJiffy

ID Finanzhilfevereinbarung: 782509

DOI 10.3030/782509

Abgeschlossenes Projekt

EK-Unterschriftsdatum 6 Juli 2017

Startdatum 1 August 2017

Enddatum 31 Januar 2018

Finanziert unter

• INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT)

Gesamtkosten € 71 429,00

EU-Beitrag € 50 000,00

Koordiniert durch

HORIZON BEHAVIOUR LDA
Portugal

Ziel

With HiJiffy, hotels have at their disposal an automatized service where consumers are able by accessing the hotel’s Facebook Messenger to check prices and availability. Then they are able to complete all booking process within Messenger. We then offer mobile check-in and check-out. While at the property, our solution provides the best medium to request services, be informed of daily events taking place in the building or seek advice to sightsee the city by texting the hotel at their preferred messaging app.

All of this will be possible by using artificial intelligence and machine learning to help guests book their stays in a quicker way. We want to disrupt the way people interact with brands, and we believe this represents the next digital shift in consumers’ behaviour.

Our solution rises from the need of decreasing Online Travel Agencies commissions (such as Booking.com and Expedia) for repeating guest, whistle driving more revenue, reducing friction in customer communication and improve overall service for hotels.

We have three specific objectives for the feasibility study:

1) Understand Data Protection Issues;
2) Study the hotel’s technology landscape;
3) Increase knowledge of the hospitality industry.

Wissenschaftliches Gebiet

• natural sciences › computer and information sciences › computer security › data protection
• social sciences › economics and business › economics › microeconomics
• natural sciences › computer and information sciences › artificial intelligence › machine learning
• social sciences › law

Programm/Programme

• H2020-EU.2.1.1. - INDUSTRIAL LEADERSHIP - Leadership in enabling and industrial technologies - Information and Communication Technologies (ICT) Main Programme
• H2020-EU.2.3.1. - Mainstreaming SME support, especially through a dedicated instrument

Thema/Themen

• SMEInst-01-2016-2017 - Open Disruptive Innovation Scheme

Aufforderung zur Vorschlagseinreichung

H2020-SMEInst-2016-2017

Andere Projekte für diesen Aufruf anzeigen

Unterauftrag

H2020-SMEINST-1-2016-2017

Finanzierungsplan

SME-1 - SME instrument phase 1

Koordinator

HORIZON BEHAVIOUR LDA

• Netto-EU-Beitrag: € 50 000,00
• Adresse: RUA DAS EIRAS N5 ; 7960 262 VIDIGUEIRA ; Portugal
• KMU Die Organisation definierte sich zum Zeitpunkt der Unterzeichnung der Finanzhilfevereinbarung selbst als KMU (Kleine und mittlere Unternehmen). Ja:
  Region
  Continente › Alentejo › Baixo Alentejo
• Region: Continente › Alentejo › Baixo Alentejo
• Aktivitätstyp: Private for-profit entities (excluding Higher or Secondary Education Establishments)
• Gesamtkosten: € 71 429,00