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Connecting guests to hotels through Messaging Apps

Objectif

With HiJiffy, hotels have at their disposal an automatized service where consumers are able by accessing the hotel’s Facebook Messenger to check prices and availability. Then they are able to complete all booking process within Messenger. We then offer mobile check-in and check-out. While at the property, our solution provides the best medium to request services, be informed of daily events taking place in the building or seek advice to sightsee the city by texting the hotel at their preferred messaging app.

All of this will be possible by using artificial intelligence and machine learning to help guests book their stays in a quicker way. We want to disrupt the way people interact with brands, and we believe this represents the next digital shift in consumers’ behaviour.

Our solution rises from the need of decreasing Online Travel Agencies commissions (such as Booking.com and Expedia) for repeating guest, whistle driving more revenue, reducing friction in customer communication and improve overall service for hotels.

We have three specific objectives for the feasibility study:

1) Understand Data Protection Issues;
2) Study the hotel’s technology landscape;
3) Increase knowledge of the hospitality industry.

Appel à propositions

H2020-SMEInst-2016-2017

Voir d’autres projets de cet appel

Sous appel

H2020-SMEINST-1-2016-2017

Régime de financement

SME-1 - SME instrument phase 1

Coordinateur

HORIZON BEHAVIOUR LDA
Contribution nette de l'UE
€ 50 000,00
Adresse
RUA DAS EIRAS N5
7960 262 VIDIGUEIRA
Portugal

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PME

L’entreprise s’est définie comme une PME (petite et moyenne entreprise) au moment de la signature de la convention de subvention.

Oui
Région
Continente Alentejo Baixo Alentejo
Type d’activité
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Liens
Coût total
€ 71 429,00