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Understanding value co-creation in public services for transforming European public administrations

Understanding value co-creation in public services for transforming European public administrations

Objective

The main goal of Co-VAL is to discover, analyse, and provide policy recommendations for transformative strategies that integrate the co-creation of value in public administrations. The project aims to accomplish these objectives by conducting research on the paradigm shift from the traditional top-down model to demand and bottom-up driven models when citizens, civil servants, private, and third sector organizations voluntarily participate in the development of transformative innovations addressing changing needs and social problems.
Co-VAL will push the boundaries of both research and practice by providing: i) a comprehensive and holistic theoretical framework for understanding value co-creation in public services from a service-dominant logic and a service innovation multiagent framework, ii) measurement and monitoring for transformations in the public sector by using both existing data and new metrics (large-scale survey), iii) investigation on 4 public-service-related co-creation areas of public sector transformation: digital transformation (including open platforms, big data, and digital service delivery), service design (including service blue-printing), government living labs, and innovative structural relationships (public-private innovation networks and social innovation), and iv) generation of sustainable impacts in public administration policy and practice by delivering actionable policy recommendations that build on the research findings, by tracking and monitoring how governments’ pilot projects and actions, and by facilitating peer to peer knowledge exchange to facilitate implementation.
Co-VAL is a consortium of 13 teams from 11 EU countries formed by leading experts in public administration, co-creation and open governance, digital economy and service innovation. The consortium is organised to co-work with stakeholders representing central, regional and local administrations.
Leaflet | Map data © OpenStreetMap contributors, Credit: EC-GISCO, © EuroGeographics for the administrative boundaries

Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS

Address

Rizareiou 10
152 33 Athina

Greece

Activity type

Other

EU Contribution

€ 435 000

Participants (12)

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UNIVERSIDAD DE ALCALA

Spain

EU Contribution

€ 467 500

THE UNIVERSITY OF EDINBURGH

United Kingdom

EU Contribution

€ 313 125

UNIVERSITAT KONSTANZ

Germany

EU Contribution

€ 404 500

UNIVERSITE DE LILLE

France

EU Contribution

€ 429 375

UNIVERSITE DES SCIENCES ET TECHNOLOGIES DE LILLE - LILLE I

France

The Lisbon Council for Economic Competitiveness and Social Renewal asbl

Belgium

EU Contribution

€ 876 000

UNIVERSITEIT MAASTRICHT

Netherlands

EU Contribution

€ 305 312,50

HOGSKOLEN I INNLANDET

Norway

EU Contribution

€ 448 125

ROSKILDE UNIVERSITET

Denmark

EU Contribution

€ 325 571,25

UNIVERSITA COMMERCIALE LUIGI BOCCONI

Italy

EU Contribution

€ 165 750

BUDAPESTI CORVINUS EGYETEM

Hungary

EU Contribution

€ 177 500

PRICEWATERHOUSECOOPERS ADVISORY SPA

Italy

EU Contribution

€ 113 750

Project information

Grant agreement ID: 770356

Status

Ongoing project

  • Start date

    1 November 2017

  • End date

    31 October 2020

Funded under:

H2020-EU.3.6.3.

  • Overall budget:

    € 4 461 508,75

  • EU contribution

    € 4 461 508,75

Coordinated by:

ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS

Greece