Towards user journeys for the delivery of cross-border services ensuring data sovereignty

Objective

In recent years, the concept oIn recent years, the concept of cross-border services and data exchange has been an essential part of development in the EU where the services are provided using ICT in an interoperable environment. Since the data exchange is a long way journey, the EC has initiated the Single Digital Gateway Regulation (SDGR) as an important step to implement the digital revolution in Europe. SDGR brings various services under the same roof to set rules and guidelines on how to implement uniform public services in the member states. However, issues related to the digitisation of services, easy access to information and procedures and new challenges still need to be addressed in order to enable innovation and growth of EU single market. The operation of the SDG is a meaningful step forward in helping cross-border clients to solve many procedures and receive the necessary assistance; however, it should be facilitated by providing the user a guidance in an interactive, easy-to-follow and user-friendly way. Towards these challenges, ACROSS proposes a novel framework aiming to substantially comlement SDG and Your Europe portal by leveraging the advanced capabilities of Cloud, privacy-preserving, semantic interoperability, and mobile technologies, to build the next generation Public-Services ecosystem while maintaining the highest privacy level. ACROSS aims to enable user-centric design and implementation of interoperable cross-border public digital services compliant with the current European regulations where the private sector can also interconnect their services while ensuring the data sovereignty of the citizens.
ACROSS will be developed and tested in three countries at different points in their digital transformation journeys – Greece, Germany, Latvia – will address and analyse the technological, organisational, administrative, semantic and legal aspects, providing evidence for delivering more efficient cross-border mobility services to the citizens.

Fields of science

• social sciences › sociology › governance › public services
• natural sciences › computer and information sciences › data science › data exchange

Programme(s)

• H2020-EU.3.6.2.2. - Explore new forms of innovation, with special emphasis on social innovation and creativity and understanding how all forms of innovation are developed, succeed or fail

Topic(s)

• DT-GOVERNANCE-05-2018-2019-2020 - New forms of delivering public goods and inclusive public services

Call for proposal

H2020-SC6-GOVERNANCE-2020
See other projects for this call

Funding Scheme

RIA - Research and Innovation action

Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS

Address

Rizareiou 10
152 33 Athina
Greece

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

EU contribution

€ 536 562,50

Participants (9)

FUNDACION TECNALIA RESEARCH & INNOVATION

Spain

EU contribution

€ 615 812,50

Address

Parque Cientifico Y Tecnologico De Gipuzkoa Paseo Mikeletegi 2
20009 Donostia/san Sebastian (Gipuzkoa)

Activity type

Research Organisations

DATAPORT

Germany

EU contribution

€ 398 750

Address

Altenholzer Strasse 10-14
24161 Altenholz

Activity type

Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)

ENGINEERING - INGEGNERIA INFORMATICA SPA

Italy

EU contribution

€ 484 375

Address

Piazzale Dell'agricoltura 24
00144 Roma

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

FRAUNHOFER GESELLSCHAFT ZUR FOERDERUNG DER ANGEWANDTEN FORSCHUNG E.V.

Germany

EU contribution

€ 491 250

Address

Hansastrasse 27C
80686 Munchen

Activity type

Research Organisations

NATIONAL INFRASTRUCTURES FOR RESEARCH AND TECHNOLOGY

Greece

EU contribution

€ 385 000

Address

Leoforos Kifisias 7
11523 Athina

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

THE LISBON COUNCIL FOR ECONOMIC COMPETITIVENESS ASBL

Belgium

EU contribution

€ 268 750

Address

Rue De La Loi 155 Residence Palace Ipc
1040 Bruxelles

Activity type

Other

TIME.LEX

Belgium

EU contribution

€ 133 750

Address

Joseph Stevensstraat 7
1000 Brussel

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

VIDES AIZSARDZIBAS UN REGIONALAS ATTISTIBAS MINISTRIJA

Latvia

EU contribution

€ 283 750

Address

Peldu 25
LV-1494 Riga

Activity type

Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)

STICHTING WAAG SOCIETY

Netherlands

EU contribution

€ 400 312,50

Address

Nieuwmarkt 4
1012 CR Amsterdam

Activity type

Research Organisations