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Towards user journeys for the delivery of cross-border services ensuring data sovereignty

Objective

In recent years, the concept oIn recent years, the concept of cross-border services and data exchange has been an essential part of development in the EU where the services are provided using ICT in an interoperable environment. Since the data exchange is a long way journey, the EC has initiated the Single Digital Gateway Regulation (SDGR) as an important step to implement the digital revolution in Europe. SDGR brings various services under the same roof to set rules and guidelines on how to implement uniform public services in the member states. However, issues related to the digitisation of services, easy access to information and procedures and new challenges still need to be addressed in order to enable innovation and growth of EU single market. The operation of the SDG is a meaningful step forward in helping cross-border clients to solve many procedures and receive the necessary assistance; however, it should be facilitated by providing the user a guidance in an interactive, easy-to-follow and user-friendly way. Towards these challenges, ACROSS proposes a novel framework aiming to substantially comlement SDG and Your Europe portal by leveraging the advanced capabilities of Cloud, privacy-preserving, semantic interoperability, and mobile technologies, to build the next generation Public-Services ecosystem while maintaining the highest privacy level. ACROSS aims to enable user-centric design and implementation of interoperable cross-border public digital services compliant with the current European regulations where the private sector can also interconnect their services while ensuring the data sovereignty of the citizens.
ACROSS will be developed and tested in three countries at different points in their digital transformation journeys – Greece, Germany, Latvia – will address and analyse the technological, organisational, administrative, semantic and legal aspects, providing evidence for delivering more efficient cross-border mobility services to the citizens.

Call for proposal

H2020-SC6-GOVERNANCE-2020
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Funding Scheme

RIA - Research and Innovation action

Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI BIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS
Address
Rizareiou 10
152 33 Athina
Greece
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 536 562,50

Participants (9)

FUNDACION TECNALIA RESEARCH & INNOVATION
Spain
EU contribution
€ 615 812,50
Address
Parque Cientifico Y Tecnologico De Gipuzkoa Paseo Mikeletegi 2
20009 Donostia/san Sebastian (Gipuzkoa)
Activity type
Research Organisations
DATAPORT
Germany
EU contribution
€ 398 750
Address
Altenholzer Strasse 10-14
24161 Altenholz
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
ENGINEERING - INGEGNERIA INFORMATICA SPA
Italy
EU contribution
€ 484 375
Address
Piazzale Dell'agricoltura 24
00144 Roma
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
FRAUNHOFER GESELLSCHAFT ZUR FOERDERUNG DER ANGEWANDTEN FORSCHUNG E.V.
Germany
EU contribution
€ 491 250
Address
Hansastrasse 27C
80686 Munchen
Activity type
Research Organisations
NATIONAL INFRASTRUCTURES FOR RESEARCH AND TECHNOLOGY
Greece
EU contribution
€ 385 000
Address
Leoforos Kifisias 7
11523 Athina
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
THE LISBON COUNCIL FOR ECONOMIC COMPETITIVENESS ASBL
Belgium
EU contribution
€ 268 750
Address
Rue De La Loi 155 Residence Palace Ipc
1040 Bruxelles
Activity type
Other
TIME.LEX
Belgium
EU contribution
€ 133 750
Address
Joseph Stevensstraat 7
1000 Brussel
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
VIDES AIZSARDZIBAS UN REGIONALAS ATTISTIBAS MINISTRIJA
Latvia
EU contribution
€ 283 750
Address
Peldu 25
LV-1494 Riga
Activity type
Public bodies (excluding Research Organisations and Secondary or Higher Education Establishments)
STICHTING WAAG SOCIETY
Netherlands
EU contribution
€ 400 312,50
Address
Nieuwmarkt 4
1012 CR Amsterdam
Activity type
Research Organisations