The project developed an organisational solution for distributed corporate training which included technical architecture for the various actors in the learning space including teacher and learner.

A training course of seven lessons on 'Productivity in selling bank services' was developed for use in six branches of an Italian bank, oriented to the training needs of customer service staff for small and individual accounts targeted to promote the use of credit cards by such customers.
VALAM aimed to develop a pilot of distributed training in a banking environment by integrating two existing projects: ACT and MATHESIS.