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Business Environment of Biometrics involved in electronic commerce

Ziel

BEE will investigate the elements that impede the business environment involved in electronic commerce from using biometric technologies for its security. BEE aims at identifying barriers, bottlenecks and proposing scenarios for creating a secure e-commerce business environment favourable to biometric technologies.

The BEE project will also identify the social and economic impacts of using biometric technologies in the security of electronic commerce in the next decade, and it will quantify and demonstrate evolution scenarios, evaluating the social and economic impacts of the biometrics technologies and electronic commerce services on work and business.
BEE is separated into two phases:
During the first phase of BEE, we developed a desk research report, capturing the present situation in the biometrics field. This report was the outcome of an extensive research on technological, legal, standardization, business and societal aspects of biometrics. We also created two questionnaires concerning these aspects and invited players from all sectors (from experts/manufacturers to common users) to answer them. Processing the answers we created reports using statistical models, capturing the present situation as described by survey. We organized a meeting, inviting experts in biometrics and constructed scenarios, forecasting the future of biometrics, in order to identify barriers and threats that would impede there wide spread. Finally we conducted a benchmark of legal, societal, standardization and business issues in Europe versus the US and Japan.
In the second phase of the project, business and marketing aspects of biometrics are being studied. A report will be developed on marketing barriers arising from technical, legal, and standardization perspective and we will draw marketing and business strategies to overcome these barriers in order to exploit and promote biometrics in Europe. In particular we will examine problems (technical, pricing, market readiness, big brother, standards, criminal contention, hardware availability) that all biometrics face, and the various marketing and business strategies that can be followed in order to overcome these problems (e.g. promote biometrics not as a stand-alone solution but as an integrated secure business solution). Such strategies aim to help the manufacturers to promote these technologies.

Preliminary results will be presented in the BEE's Advisory group meeting in order to evaluate and enhance them.
The final report will present the various efforts (e.g. projects, initiatives, standards, IST meetings) and results for promoting biometrics. The barriers, proposed solutions, open issues, recommendations for the promotion of biometrics will be reported as found from BEE and all other sources (e.g. projects, initiatives).

An evolving advisory committee called Biowork will support the partners of the project and enhance the project's outcome.

Participants of Phase 1
The National Technical University of Athens - GREECE;
Expertnet SA - GREECE;
PriceWaterhouse Coopers - THE NETHERLANDS;
Atmel Grenoble SA - FRANCE.

Participants of Phase 2
The National Technical University of Athens - GREECE;
Expertnet SA - GREECE;
Wondernet Ltd. - ISRAEL;
Visual Automation Ltd. - UNITED KINGDOM.
Target length: 5000 characters The actual outcome of the project, related with technological issues, is presented below:
D3.1 The desk research report provides an overview of the various biometric technologies. The basic principles of identification are supplied here. The description of the architecture of each technique, the benefits and drawbacks are being provided. The presentation of each technique is concluded with a reference on the areas of its applicability. The report, presents the access control and authentication requirements in e/m commerce applications, assessing biometrics in terms of these requirements dealing with specific e-commerce applications in which biometrics can be applied. Techniques for enhancing trust in e/m commerce are described, followed by an analysis of e-commerce security requirements and the role of biometrics in this field. The report, is describing how biometrics can enhance Public Key Infrastructures (PKI) and Smart Cards, by presenting their architecture and detecting the need for an extra level of security. The report, also presents the cost as a parameter in the broad adoption of biometrics by e/m commerce. The desk study, provides information about legal, societal, business and standardization issues, presenting the current status of these issues and giving a full image of the needs that have to be satisfied. Information about standards and standardization efforts taken place the last decade is being supplied here. Finally, the report covers the technological and manufacturing aspects of biometrics, by going deeper to the biometrics systems architecture, by classifying these systems and by presenting criteria and testing methods for evaluating them.
D3.2 Formulated and posted on the web questionnaires regarding the societal, legal, standardization, business aspects of biometrics.
D3.3 Formulated and posted on the web questionnaires regarding the cost of technological components of biometrics.
D4.1 Results from survey regarding the societal, legal, standardization, business aspects of biometrics.
D4.2 Results from panel of experts workshop regarding the societal, legal, standardization, business aspects of biometrics.
D5.2 Results from panel of experts workshop regarding the technological, manufacture aspects of biometrics.
D6.1B Benchmark of Europe versus the US and Japan: This study identified constraints and requirements concerning the use of biometrics for e-commerce. Additionally it formulated recommendations for the European Commission to stimulate the use of biometrics for e-commerce. Insight in the requirements is presented by means of comparison of the European situation with the situation in the USA and Japan. The benchmarking study clarifies which differences exist between two benchmarking partners, how big the difference gap is and what the reasons are for the size of the gap.
D6.2 Marketing & Business strategies: Although this is not a technological deliverable, it contains an important amount of information regarding technological issues. The report sets the strategic reasons (criteria) for selecting the most promising markets for biometrics. Technological applications in the promising markets cover an extensive range and variety; commensurate with the wide spectrum of relevant business needs amenable to e-commerce business models and solutions. This observation led us to set a framework for identifying which particular biometrics technologies are most applicable, and can thus add most value, to the mentioned business applications in the promising markets. This framework was used in the case studies in order to elaborate the intended marketing & business development strategies in terms of product mix.
D7.1 Conclusions & Recommendations: In this deliverable, we present the final conclusions of the BEE project, paying particular attention to issues like interoperability, usability, ethnicity, scalability and performance issues, and to societal questions, particularly privacy concerns. We provide a list of possible attacks, against a biometric system and suggest ways that these could be dealt with. We review the business landscape relevant to biometrics technology, and we identify potential areas where the industry should be active and demonstrate competence. We also point at promising applications and necessary steps the users and the industry should take in order to achieve wide-scale acceptance of biometrics products. We identify impediments for the wide acceptance of e-government systems and provide recommendations on avenues of action that should be taken prior to establishing a base for e-government applications. We focus on the areas of citizen ID cards, health care and on-line access for the citizens to e-government infrastructure, providing specific recommendations for each area, and generic suggestions that could be utilized for rejuvenating the e-government landscape.

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EXPERTNET S.A.
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