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Empowering the Service Economy with SLA-aware Infrastructures

Project description

Service and Software Architectures, Infrastructures and Engineering SLA@SOI is researching the systematic management of service-oriented infrastructures on the basis of formally specified service level agreements (SLAs).  

SLA@SOI is researching the systematic management of service-oriented economy likely to replace the whole product-oriented economy in short time. These service-oriented infrastructures are based on formally specified service level agreements (SLAs). SLA is the formalisation of a negotiated agreement between two parties. It is a written contract between customers and providers that fixes the parties' expectations concerning the quality of the services defined by the availability, performance or other attributes of them.

 

SLA@SOI: a major evolution Milestone

 

The project is a major milestone for further evolution of a service-oriented economy and the conveyance of IT-supported service provisioning which is currently of major relevance in all industries and domains. IT-based services can be flexibly traded as economic goods, i.e. under well-defined and dependable conditions and with clearly associated costs. This will allow for dynamic value networks that can be realised flexibly and thus, drive innovation and competitiveness.

SLA@SOI will provide three major benefits as regards the provisioning of services:

* Predictability and dependability

* Transparent SLA management

* In-depth guidance for industrial stakeholders

* Open reference case which allows for stakeholders to return, revalidate and modify SLA experiments.

* Automation

 

Business Benefits:

 

All the main stakeholders in a service-oriented economy will benefit from the project results:

* Software providers

* Service providers

* Service aggregators

* Service customers

 

Main innovative features of the project:

 

* An automated e-contracting framework

* Systematic grounding of SLAs from the business level down to the infrastructure

* Exploitation of virtualisation technologies at infrastructure level for SLA enforcement

* Advanced engineering methodologies for creation of predictable and manageable services.

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Coordinator

SAP SE

Address

Dietmar Hopp Allee 16
69190 Walldorf

Germany

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

EU Contribution

€ 2 370 399

Administrative Contact

Wolfgang Theilmann (Dr.)

Participants (13)

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A1 TELEKOM AUSTRIA AKTIENGESELLSCHAFT

Austria

EU Contribution

€ 202 672

ETEL AUSTRIA GMBH & CO KG

Austria

TECHNISCHE UNIVERSITAT DORTMUND

Germany

EU Contribution

€ 995 220

FZI FORSCHUNGSZENTRUM INFORMATIK

Germany

EU Contribution

€ 1 024 559

TELEFONICA INVESTIGACION Y DESARROLLO SA

Spain

EU Contribution

€ 764 087

INTEL RESEARCH AND INNOVATION IRELAND LIMITED

Ireland

EU Contribution

€ 1 178 400

FONDAZIONE BRUNO KESSLER

Italy

EU Contribution

€ 610 991

POLITECNICO DI MILANO

Italy

EU Contribution

€ 479 965

GPI S.P.A.

Italy

EU Contribution

€ 132 546

ENGINEERING - INGEGNERIA INFORMATICA SPA

Italy

EU Contribution

€ 754 137

XLAB RAZVOJ PROGRAMSKE OPREME IN SVETOVANJE DOO

Slovenia

EU Contribution

€ 540 572

THE QUEEN'S UNIVERSITY OF BELFAST

United Kingdom

EU Contribution

€ 3 600

CITY UNIVERSITY OF LONDON

United Kingdom

EU Contribution

€ 575 775

Project information

Grant agreement ID: 216556

Status

Closed project

  • Start date

    1 June 2008

  • End date

    31 July 2011

Funded under:

FP7-ICT

  • Overall budget:

    € 15 132 572

  • EU contribution

    € 9 632 923

Coordinated by:

SAP SE

Germany