Skip to main content

Risk and Opportunity management of huge-scale BUSiness communiTy cooperation

Project description


Intelligent information management
Understanding, Preserving and Predicting the Value of Online Communities.

Online communities generate major economic value and form pivotal parts of corporate expertise management, marketing, product support, CRM, product innovation and advertising. Communities can exceed millions of users and infrastructures must support hundreds of millions discussion threads that link together billions of posts.

ROBUST is targeted at developing methods to understand and manage the business, social and economic objectives of the users, providers and hosts and to meet the challenges of scale and growth in large communities. The outcome of ROBUST finds its application in online communities in internet, extranet and intranet settings addressing customer support, knowledge sharing, and hosting services.

In ROBUST the developed methods are evaluated in live industrial testbeds from of our partners SAP, IBM and Polecat to provide practical grounding and to assess project success. Results are integrated into software solutions and services of partners as well as an open source demonstrator to  be released to the public.

Call for proposal

FP7-ICT-2009-5
See other projects for this call

Coordinator

UNIVERSITAET KOBLENZ-LANDAU
Address
Rhabanusstrasse 3
55118 Mainz
Germany
Activity type
Higher or Secondary Education Establishments
EU contribution
€ 1 508 298
Administrative Contact
Steffen Staab (Prof.)

Participants (9)

TECHNISCHE UNIVERSITAT BERLIN
Germany
EU contribution
€ 524 400
Address
Strasse Des 17 Juni 135
10623 Berlin
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Simone Ludwig (Ms.)
SAP SE
Germany
EU contribution
€ 1 143 400
Address
Dietmar Hopp Allee 16
69190 Walldorf
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Frank Gottfried (Dr.)
EXPERT SYSTEM FRANCE
France
EU contribution
€ 421 500
Address
Rue Traversiere 15 17
75012 Paris
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Stefan Geissler (Mr.)
MeaningMine Ltd
Ireland
EU contribution
€ 469 200
Address
Westland Square
Dublin 2 Dublin
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Jonathan Woods (Mr.)
NATIONAL UNIVERSITY OF IRELAND GALWAY
Ireland
EU contribution
€ 641 900
Address
University Road
H91 Galway
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Maria Smyth (Ms.)
IBM ISRAEL - SCIENCE AND TECHNOLOGY LTD
Israel
EU contribution
€ 603 502
Address
94 Derech Em-hamoshavot
49527 Petach Tikva
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Meirav Carmon (Ms.)
SOFTWARE MIND SA
Poland
EU contribution
€ 453 900
Address
Ul. Prof Michala Zyczkowskiego 20
31 864 Krakow
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Administrative Contact
Grzegorz Młynarczyk (Mr.)
THE OPEN UNIVERSITY
United Kingdom
EU contribution
€ 542 700
Address
Walton Hall
MK7 6AA Milton Keynes
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Jane Whild (Ms.)
UNIVERSITY OF SOUTHAMPTON
United Kingdom
EU contribution
€ 551 700
Address
Highfield
SO17 1BJ Southampton
Activity type
Higher or Secondary Education Establishments
Administrative Contact
Colin Upstill (Dr.)