Community Research and Development Information Service - CORDIS

How to enhance followers' satisfaction in their role

In a changing labour market, there is an increasing need to better understand how leaders influence motivation, performance and well-being. To this end, EU-funded research looked beyond the question of what makes leaders and followers different, focusing on what characterizes their satisfaction in their two roles and what kind of interdependence they enact
How to enhance followers' satisfaction in their role
To gain a better understanding of followership at work, the SATISFOLLOWERS (Antecedents and outcomes of followers' perceived satisfaction with their role) initiative delved into what can be done to make followers more satisfied with their role in the workplace. The specific objectives were to analyse the antecedents, correlates and consequences of followers' satisfaction with their role (SF).

Work began with a review of the relevant literature, and developing questionnaires and a scale to measure SF. The scale was pre-tested and showed good results, allowing the new instrument to be considered satisfactory for further research. The longitudinal study used dyads of followers and leaders, and initially targeted small and medium-sized enterprises.

The team found SF to have a significant impact on work engagement and emotional exhaustion – dependent variables. They also found that SF could be a significant mediator of the relationship between the two outcomes and the quality of the relationship between leader and follower. APIM models were tested on the dyads and shed new light on the leader-follower relationship.

Project work also included outreach activities to present the project to companies, preparing individual reports for three companies that participated in the project, and a co-authored article on leadership. A final project conference will be held on the 10th of March at Durham University Business School.

Although the project's official term has been completed, data collection is ongoing in order to increase the sample size for longitudinal analyses. Work to date has provided good base information on the supervisor-supervisee relationship from the perspective of satisfaction, opening new paths for future research.

Related information


Followers' satisfaction, work, SATISFOLLOWERS, leaders, work engagement, emotional exhaustion, dyadic relationships
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