Community Research and Development Information Service - CORDIS


INSPEC2T Report Summary

Project ID: 653749
Funded under: H2020-EU.3.7.

Periodic Reporting for period 1 - INSPEC2T (Inspiring CitizeNS Participation for Enhanced Community PoliCing AcTions)

Reporting period: 2015-05-01 to 2016-10-31

Summary of the context and overall objectives of the project

The INSPEC2T project aims to enhance the public’s participation and engagement with the police for the benefit of their communities. Citizens will be encouraged to interact with police using a mobile application and a web portal. The proposed modernized and social media alike communication platform will enhance the participation of citizens and communities in policing at their chosen level, ranging from providing information and reassurance, to empowering them to identify and implement solutions to local problems and influence strategic priorities and decisions.
The INSPEC2T solution is a user driven approach (Figure 1) which will: (i) promote the collaboration between the law enforcement agencies and the communities they serve to develop solutions to problems and increase trust in police; (ii) pave the way for police organizational transformation to better support community partnerships at different levels ranging from management, to personnel training and information systems; (iii) engage both the police and the community to proactive and systematic problem solving of mutually identified and acknowledged topics. The above mentioned three key components should be considered within different local regional and national settings to better understand how successful CP approaches can be implemented and, in particular, how the “virtual” dimension of CP through the use of ICT and Social Media tools can be integrated into an overall strategy for a policing successful model at the European level (Figure 2).

Work performed from the beginning of the project to the end of the period covered by the report and main results achieved so far

The INSPEC2T consortium reviewed existing CP initiatives and programs across EU countries and performed an extensive desktop research for relevant programs around the world. Furthermore, interaction through interviews with two external expert committees, focus groups discussions, on-line polls, etc. were used to identify requirements and significant factors in CP programs, methodologies and tools used and the training curriculum available.
The project assessed the public perception, risks and opportunities in accepting community’s role in CP, through social media platforms. Project partners outreached more than 2000 stakeholders (CP officers, citizens, NGOs and activists, community employees, and police academia) using Social Media to define a creative and sustainable solution harmonizing modern ICT advancements with European values on social, cultural, ethical and legal dimensions. The project analysed the dynamics of communication and interaction within specific forms of communities in the respective test case countries.
These findings enabled a shared understanding among LEA and citizens about the problems to be addressed in a CP approach on the one hand. On the other hand, social and cultural, ethical and legal, and security and privacy aspects of CP programmes were documented to point out differences of the interactions between LEA and certain communities, identify possible detrimental effects and risks to be aware of and in need to be addressed. The above were used to produce a gap analysis of the CP practices and technological tools currently in use, and along with the results of ELS work package were consolidated to produce the End User Requirements.

The captured end user requirements shaped the system architecture which was displayed using mock-ups to projects external advisory groups. Following their feedback, suggestions and recommendations, the technical partners entered the development phase. The development of: the portals, one for public use and one for exclusive usage by LEAs, the Mobile App (two versions, one for public use and one with more functionalities for CP officers) is on track. The integration of backend modules which will enable centralized data management and be assisted by multimedia analysis, case base reasoning, business intelligence and geospatial event processing is also started. Lastly the development and customisation of a dual-purpose awareness games for the communities and a training module for LEAs produced tangible results which are modified in cooperation with test cities stakeholders.
The solution under development will be demonstrated and assessed against the fulfillment of end user functionalities in five European cities with different CP philosophy, maturity level and diverse program objectives. Preceding the pilot’s initiation, introduction to system functionality and training material for all system components will be delivered to cities' CP authorities. The work conducted concerns all pilots which will be conducted in two phases. Phase 1 cities, Valencia (ES), Belfast (GB), and Engomi (CY) will be conducted in different environment with different CP context and diverse pilot objectives. The reported problems and additional features will be incorporated in the second release of the system. This release will be extensively tested in phase two cities, in Groningen (NL) and Preston (GB).

Progress beyond the state of the art and expected potential impact (including the socio-economic impact and the wider societal implications of the project so far)

The INSPEC2T framework consists of the architecture, tools, CP approaches and procedures. Through it, the identified societal and functional requirements were translated into technological, beyond the SOTA solutions, providing input for the system implementation. The implementation will be thoroughly tested via the scheduled pilots is both control and live deployment.
Prior the pilots, a baseline assessment will be conducted and experts and potential end-users will run a pre-assessment. For a structured assessment of the Concept of CP different levels of effect will be discerned. Assessment of the concept will include an evaluation of a wide set of variables. Therefore, the preparation of the concept assessment will include variables and related measurements on 1) system level, 2) informational level, 3) behavioural (intention) level and 4) subjective level. All the above are envisaged to provide a cornerstone for developing the Next Generation of Community Policing Roadmap which will be used as guidance across all the EU member states.

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