Community Research and Development Information Service - CORDIS

User requirements fro intellegent road transport system

This work area concentrated on potential users' attitudes towards in-vehicle intellegent transport systems (ITS) technology in terms of system utility and efficiency, the training requirements of ITS systems and how these systems may be targeted at demographic groups of the driving population (ie elderly drivers).
These types of research findings occasionally contradicted the results of the behaviourial data. These kinds of inconsistencies between data types emphasised the need for a multilevel approach to usability evaluation. This finding led to a further investigation of the benefits associated with the LISB system for 10 sample commuters. The commuter driver represents one group within the driving population. It was important for the project to acknowledge that driver needs are not homogenous and to differentiate between the needs of individual groups of prospective users. This has consequences for the market impact and acceptability of ITS technology for the driving population as a whole. Route guidance was only necessary when journeys were fluctuating and/or involved those road sections highly affected by accidents or unpredictable congestion. In other words, the commuter drivers who participated in the study found the LISB to be of limited usefulness. The training needs associated with the introduction of ITS technology were investigated. The training needs which might be required by elderly drivers for the use of ITS were also examined. The report concluded that ITS facilities exist which may be used to counter the psychomotor deficiencies of elderly drivers. However this facility should not be used in order to 'police' or actively discriminate against the elderly as a target group.

Reported by

Loughborough University
The Elms Elms Grove
LE11 1RG Loughborough
United Kingdom
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