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FP5

PRO-ENBIS Report Summary

Project ID: G6RT-CT-2001-05059
Funded under: FP5-GROWTH
Country: Netherlands

Case study based journal article - Quality Engineering: comparing non-manufacturing with traditional applications of Six Sigma

Six Sigma approach has in the past been predominantly used to improve manufacturing processes. However, Six Sigma is now increasingly applied to a wide variety of non-manufacturing operations also. This is an important development-there are potentially more benefits to be achieved in those areas than in traditional manufacturing, where decades of good work have already paid off.

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UNIVERSITEIT VAN AMSTERDAM
Plantage Muidergracht 24
1000 GG AMSTERDAM
Netherlands
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